Dd1 is in yr 8 at secondary school. In this time she has had an exemplary record. Loads of housepoints, extra credit, rewards and not a single bad mark.
Last week there was a school trip which she was unable to attend and so she was one of a few in her year/house. There was a house assembly which overran, causing her to be late for her next lesson by a few minutes. The school has recently introduced sanctions & punishments for lateness. Which in theory I do agree with... BUT.... dd now has 5 bad marks on her record. She was the only “late” as she was the only person in the class to have been in the assembly which she tried to explain. She’s spoken to her tutor who just said “sometimes you have to suck it up”. She attended the detention without a grumble, but is gutted about her perfect record being marred.
You are supposed to email the tutor in the first instance, but given his response I can’t see him being any use. The head of house is always helpful & would be step 2.
So do I just follow due process?