DD signed up to do her DoE award a few months ago. Unfortunately and without going in to specifics DD now strongly feels that she wants to drop out. (Her father has since become very unwell amongst a few other things) DD suffers from anxiety and feels the DoE and the commitment it takes is too much pressure. I have today approached the school, explained and asked if DD could withdraw and if I could get some of the monies we had already paid refunded considering no activities had started yet. Unfortunately all I got from the school’s finance department was “no, we don’t refund monies that have already been paid” and then when I asked for contact details of the relevant DoE department so I could contact them directly and see if they would be prepared to help the school didn’t want to provide that information either. I don’t think this question is unreasonable bearing in mind we have paid £250 and activities don’t start until June. If DoE don’t want to arrange the refund than so be it but at least I should be able to ask them.
Any advise greatly appreciated. Thank you