DS (age 13) is being bullied at school. Physically and verbally. It is really nasty with a lot of people joining in and it has been going on a very long time.
I found out a couple of days ago that there was something and then last time DH and I persuaded DS to tell us everything and we were both shocked at what he has had to put up with. It is so bad that we kept him home from school today as we will not send him back until there is a plan in place for protecting him. Its so bad, and there is so much concrete evidence that I think the police would be interested.
DH emailed the HOY and the form tutor. He wrote in politely but he was crystal clear that there was a big problem and they were being asked to help resolve it. He briefly outlined the various types of bullying and how long it has gone on for. And he explained that we have decided to not send DS to school until they meet with him and a solution has been devised.
If I were a HOY, I think I'd be interested. She wrote back, not bothering with the formalities like "Dear Mr X" or appending her signature. She just wrote down two dates - both next week - and asked DH to pick one to meet with her. There was no concern expressed for DS, no reassurance for us. Her reply was extremely curt.
Is that normal?