What should I say when asked to present our case or state our reasons at the hearing? Our written submission contained every single relevant detail (whcih will, presumably, have been read by the panel beforehand?) So obviously I don't need to go into great detail as it's all in the paperwork - so do I just present the 'headlines', as it were? And would it go against me if I read out a brief statement here, rather than speaking off the cuff?
Also, if I forget to mention something important at the hearing, but it was in my written submission, would it still be taken into account by the panel?