Hello all. I'm hoping to get some advice or a viewpoint from someone who has experience of renting properties in Scotland, or is involved in the lettings industry.
I'm experiencing some vagaries from a lettings agency around a forthcoming house move, and I wanted to sense-check if this is normal or not. (I've never lived in or rented a property in Scotland before.)
DH and I are moving from London to Edinburgh next month. (Which we are very excited about!) We found a flat to rent, did a couple of virtual viewings, and made an offer which was accepted by the landlord.
We transferred the lettings agency a deposit to reserve the flat. They have confirmed receipt of this, and that the flat is reserved. They have also carried out their usual credit and tenant checks and confirmed that we have passed/satisfied those.
The flat is now showing as 'reserved' on online searches, and has disappeared entirely from Rightmove.
However, the lettings agency is yet to supply a tenancy agreement to us. The admin person I spoke to said it is normal in Scotland for tenancy agreements to be supplied only a week or two before moving in, and they don't seem to want to do it any sooner.
In practical terms, this is a bit close to the wire for us -- we have big and non-refundable moving costs that we have to commit to now. We also have to confirm with our current landlord when we'll be moving out. And without an agreement I can't sort anything like utilities or a parking permit.
I'm starting to feel a bit anxious about having to commit to winding things up here, not to mention several thousand pounds of moving costs, without anything binding regarding the tenancy.
Or am I wrong on this? Is the tenancy effectively bound already, either by verbal agreement or by the transferring of the deposit monies?
So my question is -- is this how it works normally? Is it standard practice in Scotland to supply tenancy agreements so near to the moving-in date? Can we be confident that the flat is ours in advance of a tenancy agreement?
TIA.