App notified me of one 'potential exposure this week' but didn't tell me where

[DollyMixtureLulus]

Any ideas? I've pressed on all the buttons I can see on it.

I'm very concerned because I've only been to school all week and Tesco tonight.

I don’t think it’s designed to tell you where is it? The info says it doesn’t store locations.

But that's really unhelpful! It's just made me worry more!

Been to school as in you are a teacher ?

It’s to protect confidentiality so ofc it doesn’t tell you where. What are you worried about? Just isolate!

Look in your exposure checks, in settings. In mine it's under emergency SOS. That holds data on where you've 'pinged' with someone, as in your phone has been close enough to their's for 15 minutes. Might help you narrow it down.

Caveat > at least I think that's what that is.

You don’t have to isolate based on that alert. Unless you’re a teacher and it’s a confirmed case at your school?
The threshold to alert you is based on confirmed cases at locations you have visited, but if you were in and out of Tesco, for example, no need to isolate. The entire Tesco would be closed (every day) otherwise, based on the staff being exposed too.
I won’t be downloading any app. No need, if you visit places with robust track and trace in place, I’d rather support the businesses trying to keep people employed than the companies paid to create the app.

I've scrolled through the exposure checks in Settings (thank you, I didn't know about that) and only one out of them has a 'matched key count' so I presume it's that one? But it's on Sunday night at 8pm, when I was at home

Another reason to question the apps! If you know you were at home in that time, then that says it all. If you’d been in a restaurant that night, filled in their form/or scanned your details via QR code, NHS track and trace would kick in, they would call you and confirm you were there whilst a fellow diner was, who later went on to test positive. That’s all you need for reassurance. If you’re sitting at home most nights, you don’t need the app, it just encourages anxiety and obviously can’t be relied upon🤷‍♀️
Do not worry about having covid, but do feedback to the app developer about this.

I don't know what the matched key count means but if you google the Northern Irish or Eire covid app it might give more details. The Scottish app is based on their one.

The app isn't allowed to use your location so it's not going to tell you anything about where. The app should tell you what to do nezt based on length of exposure I think.

I checked on my settings and apparently my phone had a match 10 days ago at 2.45am!!!

was my phone out clubbing without me

its all very strange

How do you find the matches? Mine has no options in settings!

Does anyone know how to get the code to put into the app when you have a positive test ? I tested positive yesterday and don’t have a code ?

@katiemorag2 The contact tracers will send you a code by SMS after they get in touch with you apparently. Hope you are OK!

Thank you . I’m not too bad . Just wasn’t sure if I’d missed the code somewhere but haven’t been contacted yet .

@Imicola same here, I don’t see that option in the app settings or my phone settings?

I think the 'exposure notices' in settings are the app checking/scanning rather than you coming in contact with anyone necessarily..but I might be wrong. Mine has a list of times for each day but even on days I've not left the house.

Mines under settings>google. I have a Samsung phone.

Just a guess but possibly a neighbour or someone near your house?
Close enough to be connected via bluetooth but nothing else

I agree with Tangledyard - it's just the the phone "pinging" to check if there were other phones that had been exposed at any point. It happens at regular intervals.

The actual positive exposure notification is much more obvious and not hidden in the depths of the settings on your phone.

I've not had one but a friend, who is a community based nurse, was with a patient when they received such a notification - first time she'd seen it operating "in the wild" as it were.