As RedGlitter said, the armed officers didn't/don't answer routine calls, they are mobile and the reason for that is should there be an incident that requires their presence, which unfortunately with knife crime is getting higher, armed officers can start making their way to the scene immediately, although as there are only ever one or two armed response units in my division at anyone time they could be 60/70 miles away from the locus, but, that still provides an element of protection for beat cops. (Although beat cops still go in the first instance whether it's a gun or knife to "assess" the situation. In my 21 years I've been sent to assess more times than I would like and have often thought "great, I shall fend off bullets with my baton then shall I?" Although you still go no matter what.
What needs to change policing wise is this one size fits all attitude, it doesn't work, logically it could never work, Glasgow has a much different call rate and call type from say aviemore yet officers are expected to police to the same model when the geographic and demographic are so different. Officers have back filled spaces previously occupied by civilian members of staff drastically cutting the number of cops on the street that aren't being replaced and cops are running from call to call (well they always have but had time to do paperwork and to investigate crime, now they don't).
The public are not getting the service they deserve, when I noted a crime I knew my area, my "customers" and the complainers, I knew who was committing crime in the area, who was in the jail and whose mo was wing used to commit the crime, detection rates were usually very high. Now, officers are run all over the city, don't have time to walk a beat and get to know who lives there and what the problems are. Crimes are noted and passed to the next shift for investigation, if you get a re visit it an update on your crime you are lucky, if you see the same officer twice and don't have to repeat the story two or three times, then it's a miracle. I used to have about 10 people on my shift, I've seen 3 officers come on duty cover the same seven schemes on the section.
I have seen calls go with no police attendance for over two weeks as the priority calls come in and believe me it's not nice getting a call, attending and then getting a verbal bashing from a complainer who has waited a fortnight for the police to come! I want out