On Easter Sunday we had family over for lunch, all very nice, lots of joking and laughter. As one family member was gathering their things ready to leave they made a comment like ‘oh I suppose it’s chucking out time for me!’ DD14 then replied ‘yep go on then see ya!’. It was rude and me and DH instantly told her to apologise which she did. We then asked her to text the person and reiterate that she was very sorry.
The family member has read messages from DD and myself and not responded. DD then bought a card a couple of days later and wrote a long paragraph apologising for a third time, we know they received the card. They are still not speaking to DD. She’s gotten quite upset and told me and DH she doesn’t know what to do next. Although it was a rude comment it was meant in jest (not excusing it).
I feel like the punishment doesn’t fit the crime, and that even if the family member didn’t accept the apology then at least they can acknowledge her? Family member is in their 70s for context. Am I wrong for thinking this?