i phoned a helpline yesterday as I don’t live in the uk near my family.
‘The professional listeners are ex social workers psychologists etc and receive training beforehand. This is not the first time I’ve phoned. I always feel a bit better afterwards as I’ve managed to speak about my situation.
Anyway yesterday when I phoned the person said it’s not the first time you’ve phoned and there’s no point in going through it all again !!!! I’m going to give you the number of an association you can phone. Baring in mind the association doesn’t offer a helpline service it’s works on a appointment basis. I was really upset and put out tbh I thought it was highly unprofessional. The whole point of that line is for women to phone when they need. The association is closed at the moment and with the helpline I feel like it’s something when you feel the need you can phone them . AIBU ?