I'm not sure if I'm overreacting, as it's a small amount, but I feel really annoyed that my friend basically ripped off.
My friend is also my hairdresser, I don't actually like going to a friend for a service but I've ended up here. She moved to new salon and when I went to her last week she put a £20 treatment in my hair without asking and then charged me for it. I've always known these type of add ons to be a total rip off and she knows I have the same products at home as we discussed it just before. She barely left it on 20 seconds and then said to me 'you don't leave it on for long at home do you?' then washed it off.
I also know that she gets commission on every treatment she 'sells'. I think the margins for salons are something like 20/1 on treatments.
It's not something I'd ever opt for and when I paid she said 'with the treatment that will £xxx'.
She is actually hard work anyway and drains me but everytime I can't stand anymore a big sob story or life drama comes out.
I think this is the tipping point though as I would never intentionally rip a friend off.
Am I overreacting over £20 I can easily afford? She definitely doesn't need the money herself as well