There’s someone I come into contact with through work, I have to be professional to them but could do with ideas for how to stop letting them get the upper Hand. For example they’ll almost smile sweetly as they say something unfair, something questioning my ability to do the job. If I say anything back they have an answer.
Yesterday there was a problem to do with the setup of where I work, nothing to do with me and yet they persisted in insisting I sort it out, all whilst smiling sweetly. I have to remain professional. Any ideas?