Concerned about domestic abuse

[NameChange200000]

This thread relates to my ex partner and my child.
I have serious concerns my ex partners fiancé is abusive but I am struggling to get help from social services.
We have multiple children together and we share custody. I have half of them and so does she. When they got bought home a few days ago I heard the fiancé screaming and swearing at my child that she has full time and then drove off at speed in the car. The other children that returned home have said this is normal behaviour from the fiancé but more so towards the child I heard it being aimed at.

I have had concerns for some time as I cannot make contact with my ex unless on her terms. Her phone is mostly off and it can take days to get a response to a simple message. I have tried to talk to her before because there's been incidents where I've needed to get hold of her quickly e.g when one of the children has an accident at the park and had to go to hospital.

When he's around she doesn't come out the house she just sends the children out. When he's not around she'll happily come out and talk. We've talked about swapping some weekends and she won't agree until she checks with him.

Social care have been involved previously and then signed us off. I recently contacted early help to get more support as the behaviour of the child that was shouted at has been getting worse and their school have also picked up on it. It seems to make sense this would be the case if she's being spoken to and treated this way.

I couldn't even make contact last night to check everything was okay.

I have spoken to my family worker and she said it has to be reported to safeguarding if there are any concerns. I'm surprised she's not helped me to deal with this after explaining.

I'm so worried about my ex and my children being subjected to this. My ex finds it hard to be alone and struggled with her mental health as long as I've known her, including suicide attempts with the last one being very nearly successful.

Any advice please? More so for my children, I know ultimately it's her choice to stay with him and I don't really want to have that conversation with her.

This sounds very serious and worrying. This is not something I know anything about. I am surprised you’ve had no other replies, but sometimes posts slip through.

can you look online for other other children services, NSPCC springs to mind.
Womens Aid is often recommended for women to call, but I can’t see why you can’t ring to ask for advice.

This must be awfully worrying for you. Keep trying social services.

Can you talk to the safeguarding teams at their schools?

Please reassure the kids that they always have a safe, calm place with you.

Keep trying SS but you could also contact NSPCC.
If SS ignore you or minimise the situation contact your MP.

This is worrying! I would keep trying to talk to her and contact social services

One of the schools were meant to be contacting me today but they didn't so I'll be chasing that again tomorrow.

Thank you for the comments. I worry sometimes I'm too concerned but I'm just so worried about my children. I also don't want anything bad happening to her or her mh declining so much she feels there's no other way out.

I really don't think she'd react well if I asked if his behaviour was concerning or if she was worried about anything. I worry that may make it worse for all of them.