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Relationships

Mumsnet has not checked the qualifications of anyone posting here. If you need help urgently or expert advice, please see our domestic violence webguide and/or relationships webguide. Many Mumsnetters experiencing domestic abuse have found this thread helpful: Listen up, everybody

My neighbours won’t leave me alone

18 replies

complainingneighbours · 14/02/2022 13:42

Hi all, this is a long post so thanks in advance if you read. I’m not sure if it’s in the right place either. I’ve name changed as I’ve spoken to people about this in real life, plus there is always the chance neighbour could see this but I’m getting really frustrated and I’m not sure what my next step is.

I’m having problems with a neighbour, or should I say they have problems with me and seem to be trying to bully me out of my home. We’re both rented in terraced houses, they are private and I am housing association. The neighbour on the other side owns her home, is absolutely lovely and we chat to her regularly. My son has hearing difficulties and ADHD and when we first moved in we had very little support with this. He now has medication as well as other support services from his school and consultant, we are supposed to be getting a referral to sleep clinic within the next few months as his meds haven’t helped very much with that. We’re actually coping better than we ever have right now and I’m constantly so aware of the problems my son has such as being a bit louder than you might normally expect (though nothing excessive or after 11pm that would be grounds for a noise complaint or anything like that), I have put things in place to avoid this affecting others. When he is at home he wears slippers and I’ve had thick carpet put down, and rugs where carpet isn’t possible. I’m constantly reminding him that everyone else can hear things louder than he can and to be careful about this, I’m not really sure what more I can do as obviously some noise is normal when living next to another family. I also hear things like their kids, their washing machine and their arguments, even sometimes in the middle of the night they shout at each other but I accept it’s normal living in a terrace and to be honest not my business.

At the beginning of last summer neighbour was heavily pregnant and came round screaming at me around 9pm on a Friday night that we are being too loud, she’s sick of constant banging and that my son should be in bed anyway by this time and I’m a terrible parent, she will call social services. I said I’m happy for her to do so because I have already asked them for support with his medical conditions, which affect his sleeping pattern, which they couldn’t do at the time. I started recording the interaction because she got aggressive when I didn’t react badly to this threat. She’s quite a lot older than me (I was a young mum) and she threatened that she would ‘smack’ me if she wasn’t pregnant. I didn’t want to get involved in any kind of argument or altercation so I stayed very calm and only went to the window not the door and said I’m happy for you to report anything if you have genuine concerns, I wasn’t worried because I know I’m doing everything I can and that has been advised. I rang non emergency police about the implied threat that night because I was quite nervous about what would happen next. She has a partner who I don’t know very well as I’m usually at work and so is he during the day, on evenings I’m completely alone here and you never know what people might do, I was shaken up at the time and so was DS.

The following week I was mowing my lawn and there are some small bushes on the boundary (front gardens are open plan), that I had been told were mine when I moved in (but I don’t really care about either way). I pushed them up just to mow underneath them and she must have been watching me because straight away she was screaming out of the window at me that they’re hers, how dare I touch them, then started that I’m ‘bringing the street down’ and ‘poisoning my child instead of disciplining him’. My son was at school he wasn’t even with me, but luckily my mum was and she witnessed the whole thing. Her partner came round that evening and apologised to both of us for her behaviour. The police called me back a few days later to ask if I wanted to pursue anything with the recording I had but as he’d apologised I said no, I don’t want to rock the boat, just keep it logged in case anything did happen in the future. All has been fine since then - we don’t really talk or see each other that often but I have always been civil. A few weeks ago she asked if I had noticed any issues with rats in the garden (I haven’t) and that they had and could I mention it to my landlord as they could come out for free but that if they got someone out they would have to pay for it. I did this because I thought what harm could it do to me and what difference does it make to me if it saves them money I might as well help. I was clear to my landlord that I actually haven’t had any problems with rats though, just that neighbour reported it to me.

That brings us to last week, when I received calls from social care and my landlord saying that they have received complaints about us. The complaints accuse that there is constant screaming and swearing coming from my house which is just not true at all, we have mouldy food in pots and pans on the side (I have a dishwasher, my kitchen side is literally always empty as everything goes straight in), that my son has no routine, never goes to school and only ever eats sweets (can barely get him to eat at all with his appetite killing meds!), and that the smell of cats is emanating from the house. We have 2 cats and I clean their trays every day, and we have visitors so it’s not just me being nose blind but to smell it from outside the house there would literally have to be wee and poo everywhere! I had actually contacted both social care and landlord when the original incident happened as the police advised to do this, and then contacted my landlord again after the 2nd incident to ask them where the boundary actually was as it wasn’t clear on the deeds I downloaded, so they were already aware that the neighbour was angry with me.

My area manager nipped round last week had a quick look around and said there are no problems, and social care has spoken with DS dad and school and I have received a call today that of course there are no concerns and there will be no further action (well actually they are going to try and find someone to write a letter to consultant about speeding up the sleep clinic referral which will be really helpful) but I’m just wondering if there is anything I can do about this neighbour. The complaints are clearly malicious, but they could just keep putting different reports in? I don’t know what I’ve done to upset them this time. I really don’t support anyone making out like women are hysterical or emotional but she is 6m+ pregnant again and this happens, again. Of course she could be more sensitive to smells and noise but I really don’t know what I can do more than what I’m already doing. Surely this is some kind of harassment? If these things were true they would probably be grounds for eviction. Does anyone have any advice please? I have considered going back to the police but I don’t actually have any proof the anonymous complaints were them. I could tell by the way the complaint was worded with things she had said word for word to me before that it definitely was them. It seems like they want me to move but not only can I not afford to, I don’t want to! I just want to live peacefully in my home :(

OP posts:
Pinotpleasure · 14/02/2022 13:54

She’s nuts. Probably jealous that she is paying a far higher rent than the rent you pay to your housing association.

Ignore and don’t engage with her.

If the situation was so awful then the police, social services and your housing association would have heard complaints about you from your (nice) neighbour adjacent to your house on the other side.

Everafter20 · 14/02/2022 14:02

Get a diary and literally log the date, time and any problems as they happen. Call police for aggressive and threatening behaviour and give your housing association team the police reference report number and show them the video.
Log the malicious reports also in the diary and any witnesses contact details. There may be a reason you got this house. She may have hounded previous neighbours. Ask the neighbour the other side to vouch for you. Also log any shouting etc. coming from her house and you can report to her landlord.
Even if she comes to the door and is acting nice do not engage in any way! She tried to set you up with the rat issue. So say you have had no issues and walk away!
Be firm and say do not come to my door again or I will call the police.
Do not fail to keep a log as she is going to be a long term problem.

complainingneighbours · 14/02/2022 14:53

Thank you both, I will definitely make sure I keep track of everything. I am the least confrontational person ever and I really try not to waste my energy getting worked up. I was upset when social care rang me at the thought I’d ever have my son living in a disgusting home but of course was willing to let them do whatever they needed. For most parents I’m sure their worst nightmare is getting their child taken away if they haven’t done anything wrong and not being listened to, of course she knew that would upset me knowing how hard I’ve worked to cope with everything and be doing so well so young. They are supposedly buying their house from their landlord at some point and tried to convince me that I should buy this house from the HA when I first moved in because I apparently am so much better than the previous tenants. I’ve put bolts/chains on my doors (which I should’ve had anyway really!) but just to show how nervous this makes me. Yes my other neighbour also has had an issue with her so she knows she can be aggressive and will support me but it seems to be just me getting it at the minute, I’m guessing the previous tenants were subject to it and it was not them causing the problems like neighbours made out…

OP posts:
Suzanne999 · 14/02/2022 15:08

As pps have said, always record ( video if you can) any time she or her partner speak to you. Log everything meticulously.
Their tenancy agreement will have a clause that they are not to harass / be a nuisance to neighbours. Keep all police reference numbers and send them to her landlord and/ or letting agent. They will probably get a warning but can be given notice to leave.

Escapetothecatshome · 14/02/2022 16:06

This is sounds really tough, and very upsetting for you, so firstly sending you a big hug !

Something I've learned with neighbours especially with my last lot,
is sometimes you don't need to give people an excuse to be horrible.
She sounds like a very very sad angry bitter person who has got little to do. Do yourself a favour and try - I know its hard but take the emotion out of it.
This is probably not the first time she's done this and if it hadn't been you it would have been someone else. Realise your never going to have a civil relationship with her - nobody would. Start completely ignoring her - blank her if you see her out. Mentally block it all out, the only way she can effect you in your house is if you let her. Remember that.

In the end I just felt pity for my neighbours - Imagine carrying round all that anger and hatred all day it must be exhausting.

Don't engage with her at all.

Hope this helps a little
x

complainingneighbours · 14/02/2022 17:23

@Suzanne999 As far as I’ve been able to find out their landlord is just 1 man, no agent, who lives nowhere near here and I’m sure is their friend they’ve mentioned a few times. I considered trying to write to him at last known business address I found online but worried it may make the problems worse if he passes on that I’ve done that, especially if they’re friends :/

It’s so true some people are just mean because they are @Escapetothecatshome, I just could never imagine doing what they’ve done to me even if I didn’t like them or disagreed with some things they did parenting wise, I’d never report them unless I had genuine concerns for their children! I realise now there’s no point trying to be helpful or civil or understanding their point of view. Some people just cause drama/arguments for the sake of it I suppose. I do occasionally see them out and about, I’m sure I’ll end up being called rude if I ignore them but I’m not interested in having any kind of interaction from now on. I’ve always tried to keep the peace but it seems you can’t win with some people.

Thank you both again x

OP posts:
user1471538283 · 14/02/2022 19:09

Some people are just like this. I would record every instance in writing and if you need to escalate it to the police and your housing association.

I would also see if you can be moved.

complainingneighbours · 14/02/2022 21:14

@user1471538283 yeah, I’m starting to learn that sometimes there isn’t a reason for people to act the way they do unfortunately! I don’t want to move but even if I could be I wouldn’t be moved by HA, I would be in the lowest band as I’m suitably housed, they struggle to place people as it is. It took me almost 4 years to get a house in this area and I need to stay here for family, work and school reasons.

OP posts:
CornishTiger · 14/02/2022 21:23

At the moment you don’t have any proof of harassing or intimidating behaviour since last Summer. However when you do report to police ask the police to issue a warning notice to her. It’s a civil notice. She can choose to accept it or not but it’s issued. It tells her what behaviour is or isn’t acceptable.

Ask your housing association for support with her and you community protection team. Start keeping a diary and don’t engage with her at all.

Suzanne999 · 14/02/2022 21:32

@complainingneighbours, if their landlord is a friend ( and they might have an informal agreement, not a tenancy in place) then you’re right, it’s not worth going to him & might make neighbour worse.
There do seem to be people who just want to hate their neighbours. Don’t understand it and feel for you, it’s a horrible position to be in.
Fingers crossed she loses interest.

SeaToSki · 14/02/2022 21:49

I just wanted to suggest that if your sons’s ADHD meds are keeping him up, you can switch to another type which might not have such a noticeable impact on his sleep, or you can try varying the dose or time he takes it. My son was taking Concerta extended release and couldnt sleep until 11pm and had no appetite, so we switched to him taking a rapid acting one in the morning and another one after lunch. It wore off by about 7pm and then he ate a huge dinner and went right to bed. Later on he tried Ritalin and that worked even better for him. So it might be worth going back to the doctor who prescribed your sons’s meds and asking if there is something else he can try.

WondrousAcorn · 14/02/2022 21:57

You’re bringing the street down?! That is quite an allegation from someone who threatens to ‘smack’ their neighbour!

The council may help too. Mine did when I had an antisocial neighbour.

complainingneighbours · 14/02/2022 22:32

Thanks @CornishTiger, I’m glad I thought to record that altercation when I did as she later claimed it was me that threatened her, but it’s all there in the recording plain as day.
@WondrousAcorn it’s honestly quite comical on that front because I’m barely ever here other than evening/night when we’re trying to (mostly me Grin) relax inside our own home or in bed. I’m at work or on weekends I try and get out and about, other than my 2 closest neighbours I haven’t seen anyone else who lives nearby in weeks if not months. I don’t think most of the neighbours even know who I am other than a few of them might say hi if they saw me leaving the house at the same time as them.

Separate issue but yes @SeaToSki thank you so much for telling me your experience! So far, we have tried medikinet 10mg, equasym and medikinet extended release 20mg, medikinet 10mg 2x a day and now it’s xenidate extended release 27mg. This one has had the best results for lasting during the school day, and his work has improved so much since starting the meds originally, but it was better sleep and appetite wise when he was having one in the morning and one after lunch. They changed that because it ended up that by the time I’ve picked him up from school or childcare I get absolutely no benefit at home other than the sleep being marginally better, but his sleep has always been bad (getting him to sleep, once he’s asleep it’s fine but he’s just never ever tired!) so it’s not necessarily meds related. Because his ears were painful when he was a baby/toddler -another long story- and I lived with my parents still, he would literally just scream and scream all night long, so I’m used to staying up but constantly exhausted obviously as I can’t really go to sleep until he has. They have said until he’s on one prescription for 6 months they can’t be sure if the meds could have an effect so they won’t refer to sleep clinic until then, obviously trial and error so far has meant he hasn’t been on any of those for long enough. School have even written a letter asking if it can be any sooner as it can make us late if he’s so tired he physically can’t get up or refuses to get ready in the morning, but the consultant didn’t even take into account what school said. They are supporting us massively with that and I’m glad I communicate well with them about these issues because I know school told social care how hard I work to get him there every single day, and how hard I’ve fought for him to get the provision he needs. At the minute I know he can’t have any higher dose and they were honestly hesitant to prescribe this one because of the appetite and weight loss issue, otherwise they would have allowed him 3x 10mg medikinet which I feel would be perfect based on what we’ve tried already.

OP posts:
Jk24 · 14/02/2022 22:37

Op can you speak to her partner if he's the reasonable one? He probably doesn't even know she's reported you

Junction5aOnTheM4 · 14/02/2022 23:00

On the ADHD front, I take melatonin a few hours before bed. There's still times when even a sleeping pill would be unlikely to do the job, but on the whole, when things here are normal for me, it's a godsend.

I'm currently on equasym, but I don't think it packs enough punch. Elvanse made me feel I was high. If all else fails it'll be back to concerta xl.

Her reports are malicious and going forward I would log every malicious act or negative altercation and then with enough evidence, go to court for a non mol, or whichever the right one is for this sort of harassment.

Champagneforeveryone · 14/02/2022 23:32

We deal with similar situations a lot in my job OP. All I can say is there is rarely a resolution to it and you are doing the absolute best thing by not reacting.
Very often these issues become a horrendous tit for tat and eventually nobody can really remember how it started in the first place.
I echo the PP's who advised meticulously recording every interaction. Also be aware that a single report to the police, HA or whoever has little impact. They need to be aware it is an ongoing problem so regular reports (ideally via email, or with an email follow up after a phone call so you have a paper trail) are the way to go.
Above all remain meticulously polite and do not rise to what is essentially bullying Flowers

complainingneighbours · 16/02/2022 19:23

@Jk24 I have thought about this, but to say what? He probably doesn’t know to be honest. He seems nice enough, I actually feel a bit sorry for him when she’s screaming at him (and I’ve heard her say some awful things about the kids) he never shouts back, he just talks. So although I barely know him based on what I know I doubt he would stick up to her, he just seems to want to keep a peaceful life like I do! I suspect when he came around before it was because he knew my mum had witnessed the whole thing and would be angry. I don’t think I’ve ever seen him without her thinking about it now.

@Junction5aOnTheM4 thank you. Good to hear that works for you, ideally this is what sleep clinic will be giving DS, it has been mentioned but they won’t do it until they have done a full study which the consultant won’t ask for yet - really annoying. Equasym did similar for DS, made him feel dizzy and sick he said. He really didn’t like it so we had to go back and get a brand name prescription to avoid it!

@Champagneforeveryone that’s exactly what I don’t want, I have way too many things to worry about already haha, I’m not starting a neighbour war. Friends I’ve spoken to told me (jokingly) to put mash potato granules in their garden or get one of those sound things to make their dog bark constantly, which I get is minor compared to what she has done to me but I’m just not immature enough to do that. She was very annoyed I didn’t react abusively back it seems, but I’m just not like that. Glad I’m doing the right thing. The HA and social care did reassure me not to worry about this, and I completely understand why they’d have to investigate claims like that, in fact they were so on the ball I was very impressed obviously if something had been wrong they’d have been able to help or get a child help, and I was glad they were able to clear the issue up by getting in contact with everyone so quickly.

OP posts:
Jk24 · 16/02/2022 22:56

Not sure what else to suggest op but defo keep a log and ignore her vest you can

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