My 2yr old just started settling sessions, got a really uneasy vibe.. Although when i went to look around, it was great. I dropped him off (i'm not allowed in due to covid) he was fine but came out screaming when he saw me and bright red cheek/ear on one side of his face..
He is a happy boy and we are close, I knew he might not settle straight away, but really had an uneasy feeling with his carer (main one not there so she was a substitute one for his first day)
They are adamant i'm not aloud in, even to the garden so i know this is going to be hard..
looks like another kid slapped him or he fell (it happens) but be honest about it!!
Go with my gut on this one i reckon!!