Hello
You may have seen the Home Office’s #YouAreNotAlone campaign launch over the weekend. It includes some information on how to get help so we thought it would be useful to flag that up here.
Thanks
MNHQ
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Please note that the household isolation instruction as a result of COVID-19 does not apply if you need to leave your home to escape domestic abuse.
You can call the National Domestic Abuse Helpline for free and confidential advice, 24 hours a day on 0808 2000 247.
If you are in immediate danger, call 999 and ask for the police.
If you are in danger and unable to talk on the phone, call 999 and listen to the questions from the operator and if possible, respond by coughing or tapping the head set.
Calling 999 from a mobile, when prompted by an automated police message, press 55 to Make Yourself Heard and this will transfer your call to the police.
Pressing 55 only works on mobiles and does not allow police to track your location.
Calling 999 from a landline, if only background noise can be heard and operators cannot decide whether an emergency service is needed, then you will be connected to a police call handler.
If you replace the handset, the landline may remain connected for 45 seconds in case you pick up again.
When 999 calls are made from landlines, information about your location should be automatically available to the call handlers to help provide a response.
Where to get help
National Domestic Abuse Helpline
The National Domestic Abuse Helpline is run by Refuge and offers free, confidential support 24 hours a day to victims and those who are worried about friends and loved ones.
Telephone: 0808 2000 247
The Men’s Advice Line
The Men’s Advice Line is a confidential helpline for male victims of domestic abuse and those supporting them.
Telephone: 0808 801 0327
Galop -for members of the LGBT+ community
Galop runs the National LGBT+ domestic abuse helpline.
Telephone: 0800 999 5428
Email: [email protected]
Women’s Aid
Women’s Aid has a live chat service and an online survivor’s forum. You can also find your local domestic abuse service on their website.
The Survivor’s Handbook, created by Women’s Aid, provides information on housing, money, helping your children and your legal rights.
Karma Nirvana
Karma Nirvana runs a national honour-based abuse helpline.
Telephone: 0800 5999 247
Email: [email protected]
Hestia
Hestia provides a free mobile app, Bright Sky, which provides support and information to anyone who may be in an abusive relationship or those concerned about someone they know.
Chayn
Chayn provides online help and resources in a number of languages about identifying manipulative situations and how friends can support those being abused.
Imkaan
Imkaan are a women’s organisation addressing violence against black and minority women and girls.
Southall Black Sisters
Southall Black Sisters offer advocacy and information to Asian and Afro-Caribbean women suffering abuse.
Stay Safe East
Stay Safe East provides advocacy and support services to disabled victims and survivors of abuse.
SignHealth
SignHealth provides domestic abuse service support for deaf people in British Sign Language (BSL).
Telephone: 020 3947 2601
Email: [email protected]
Shelter
Shelter provide free confidential information, support and legal advice on all housing and homelessness issues.
Sexual Assault Referral Centres
Sexual Assault Referral Centres provide advice and support services to victims and survivors of sexual assault or abuse.
Wales Live Fear Free Helpline
The Wales Live Fear Free Helpline offers help and advice about violence against women, domestic abuse and sexual violence.
Telephone: 0808 8010 800
[Post edited by MNHQ for clarity]