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Original poster

Husband erased his phone

52 replies

frankiesamson · 29/01/2019 15:41

A day after I had a conversation with my husband who is away for a few weeks, about how I feel he doesn't seem to miss me (which he of course denied), my husband texted me saying his iphone X erased itself.

I know enough about iPhone X to know that this has never happened to anyone in the past, so he'd be a first, out of millions of users.

I want to believe him, but my gut instinct doesn't know what to think. I know if I confront him about it, he'll just deny it so it's pointless.

OP posts:
lunar1 · 31/01/2019 08:32

My husbands iPhone erased itself while charging a couple of months ago. Apple swears blind it's impossible. However it happened without question, he lost some really important work things when it happened.

You husband is away, he could just delete anything he didn't want you to see before he came back if he wanted. There would be no need to restore his phone.

PleaseJustSayNo · 31/01/2019 08:44

I don't understand what you're suspicious of?

Did you see his phone before he went? There would be literally zero point in him resetting his phone now. If he was going to be doing anything dodgy then he would surely say it reset itself just before he comes back? Otherwise everything from the trip is still going to be on it??

Karigan195 · 31/01/2019 08:56

Mine did it once losing my last photos of my gran just before she died. I was devastated. It wasn’t an x but they all use the same operating program and have the same updates....

category12 · 31/01/2019 09:00

This thread doesn't really seem to match up with the other one you've got running, op. Hmm

Glosstwit · 01/02/2019 01:08

Even if the phone is deleted, it should back up daily to iCloud (unless it was switched off) so the data wouldn't be lost unless he specifically wanted it to be.

Original poster
frankiesamson · 01/02/2019 01:18

@lunar1 Apple swears blind it's impossible yet you still trust he didn't erase it himself for some nefarious reason?

OP posts:
Original poster
frankiesamson · 01/02/2019 01:21

@Glosstwit apparently it didn't back up to iCloud for a day or so, so he now has gaps in conversations. He told me it happened again today. I suggested we take it to Apple when he gets back, but he thinks it just input digits into his password while it was in his pocket and then reset itself. It doesn't really add up.

OP posts:
SpoonBlender · 01/02/2019 01:54

The "erase when unlock fails too many times" is off by default and takes ten tries - and the iPhone does a longer and longer pause each time so it would take more than a day if I remember right. And even if it does, it has to be restored manually afterwards, it doesn't just pop up shop-fresh. So that's obvious nonsense.

It's not impossible for a phone with faulty hardware to trash itself - but the way the iPhone works now it is impossible that it would come up blank afterwards. It wouldn't come back, it would just stay trashed. You'd need to connect it to an iTunes and do a "restore" to get it up again, if at all.

So yeah, I'm sure you're right. He's resetting the phone manually. And you'd only do that to either use as an excuse to buy a new one, or to hide something.

lunar1 · 01/02/2019 07:46

Yes, I trust that it happened. It was charging in our lounge. We lost absolutely vital information from our business-things from the notes section that apparently don't back up.

It cost us days of getting back on track, if he was having a torrid affair I hope he'd be bright enough to just delete the texts rather than creating the mess it did with the reset!

We still find missing contacts now.

adaline · 01/02/2019 07:53

Apple are a business OP - of course they're not going to want to admit to serious faults in their products!

SillySallySingsSongs · 01/02/2019 08:02

Apple swears blind it's impossible yet you still trust he didn't erase it himself for some nefarious reason?

You seem to trust Apple are 100% correct.

I also know someone this happened to and no it wasn't them that did it because I was with the person when it happened.

This thread is pointless because you don't seem to believe posters and are convinced your DH has done it.

Romanov · 01/02/2019 08:08

So someone up thread has said it has happened, it's software, and totally possible

Boysandbuses · 01/02/2019 08:14

OP do you think this sort of behaviour, is why you find it difficult to maintain long term romantic relationships as you complain about on your other thread?

You don't seem to want to answer these questions on any of your threads. Have you been with your husband ling?

RavenLG · 01/02/2019 08:20

iPhone issue or no, you seem to have zero trust in your partner. There are clearly more issues here than a restored iPhone, and you need to address these or end your relationship for the sanity of both parties.

PleaseJustSayNo · 01/02/2019 09:06

Yeah I think the phone issue is more likely a manifestation of a bigger issue that you have

maximumcarnage · 01/02/2019 09:14

I might be missing something here but what's your concern exactly? Now if you had demanded to see his phone and its contents and suddenly he lost all the data I would suggest you have every right to be highly suspicious.

However, it seems that this isn't the case. That he just notified you that he had lost the contents and now your suddenly suspicious because of it? And like other posters have said if it was for dubious reasons he could have easily come up with a better excuse or even not bothered to tell you before.

Also to echo previous posters comments, iPhone X is NOT bullet proof. It suffers just as much as ALL previous models with bugs and issues, including data loss. I know because I've owned iPhones since virtually day one.

So poster, what is your issue exactly? Has there been dubious behaviour? Has he betrayed you in the past? What exactly are you concerned about?

Faroutbrussel · 01/02/2019 10:36

Op you asked to see his phone before he went away. What did he say, did he give you access to it?

Gina2012 · 01/02/2019 10:45

He's told you his iPhone X reset itself and all data is lost out of the blue. He didn't delete data himself

You've googled and this is not an iPhone X fault which you can find

You think that he has deleted all his data HIMSELF because he's having an affair and doesn't want you to see anything on his phone - and you think this because you asked to see his phone before he went away and he said 'no'

Is this all correct?

If this is correct then it DOES seem odd that after refusing you access to his phone, his phone miraculously deletes all its data itself whilst your husband is asleep

SillySallySingsSongs · 01/02/2019 10:47

If this is correct then it DOES seem odd that after refusing you access to his phone, his phone miraculously deletes all its data itself whilst your husband is asleep

Not if you read OPs other posts/threads it doesn't.

Gina2012 · 01/02/2019 10:49

Not if you read OPs other posts/threads it doesn't.

?

I'm afraid I'm on the app and have no clue how to find posters other threads. Sorry

AnchorDownDeepBreath · 01/02/2019 10:54

The "erase when unlock fails too many times" is off by default and takes ten tries - and the iPhone does a longer and longer pause each time so it would take more than a day if I remember right.

Not anymore. I have an iPhone X, it gives me 8 attempts. I have to leave 2 minutes between the last ones. I'm not going to go to 10 because I don't want to wipe my phone, but it looks like it stays at 2 minutes.

OP you don't trust him and you won't have access to any data to prove either way. Is this the end of the road? A trustless relationship really isn't worth the time.

GimmeBread · 01/02/2019 11:06

Are there two of you frankie? Wink

Mum4Fergus · 01/02/2019 11:10

The phone erasing its data (or not) is irrelevant here. You clearly do not trust him...go with your gut.

NorthEndGal · 01/02/2019 12:21

You really don't trust him, do you?
Has he given you cause?

Glosstwit · 01/02/2019 12:22

Honestly the "lost" data is the part that confuses me. iCloud backs up daily automatically. Even with a gap it would just go to the last back up. My last back up was yesterday at 00:44.

Auto back up only fails if: phone isn't charging, phone isn't locked, phone isn't connected to Wi-fi, you don't have Wi-fi space, it's not set up.

Whilst it's possible for a phone to reset itself, it's very hard to do it with zero input from anyone else given the time delay kicks in after a few tries (way before the 10 that forces a restore/reset).

If you figure out the back up bit you can figure out if the rest is all lies.