This is from the court judgment about the evidence of a man who worked at the agency:
He became a matchmaking specialist for 70/30 on 8 December 2014. He seems to have become Ms Burki's matchmaker after Susan Eades left in February 2015. It is plain that he did not enjoy working for 70/30. He complained that when he arrived there was no training, and the place was 'on fire', as he put it, and a 'toxic environment'. Matches were delivered whether they were suitable or not, and his fellow matchmakers were very stressed and afraid to speak about the agency's problems, which he said were essentially the product of a shortage of members. They were told not to talk to each other about the problems with the agency. They even feared that listening devices would record their conversations. There was a very high staff turnover (he thought 100% over two years, although he was only with 70/30 for 5 months himself). His evidence was that he did not like 70/30 because it took people's money and then forgot about them, when they had nowhere else to turn. That was why he had taken contact details with him and given them to Ms Burki. It had been the worst experience of his working life.
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On Mr Colville's evidence, he was responsible for reviewing the profiles of 20-26 paying members, 90% of whom were female. There were, he said, about five others who did the same job. He had access to the 'front end' of the database, and he could see the profiles of those listed. He could search the database by reference to search terms, which were limited: he could not, for instance, search on whether a person had several houses or wanted children. Shown a screenshot of the database, he accepted that in fact there was a box for 'Interested in having children – Yes/No/Unsure', which could be used, but he said that the pool was so limited that he did not have the leisure, as he put it, to do so.
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The expectations of his female clients were for a pool of like-minded men who had signed up for membership on the same terms as they had, and he said (speaking in general terms) that they were very disheartened with the quality of the men whom he produced. His experience was that the database did not have a substantial number of eligible men. He did not know how many men there were on the database, but his evidence was that there were about sixty paid up members of both sexes when he was there. That was his 'guesstimate', based on working with and talking to five other members of staff. Most of the sixty were women: he knew of only five paid up men members. At a stretch, he said, there were no more than eight. The staff members were all in the dark, he said, about how many paid up members there were.