Took part in a volunteer's 'reflective practise' yesterday and two colleagues tore me to shreds. Along the lines of: you are up yourself, think you're wonderful, who do you think you are; that I talk down to people, am lazy, don't do any work, wander about. Those are the accusations I remember, anyway. I don't recognise any of it - I work hard, got my eye on the ball, am generally friendly and chatty in a non-obtrusive way. Ordinary, basically.
This came out of the blue. We work with the homeless and a lot - though not all - of my colleagues are ex-homeless/ex-offenders/recovering addicts etc and the two who laid into me come into these categories.
I have been working with these two men in a reception capacity and relationships were becoming very frosty - not on my part, but theirs. It was becoming increasingly awkward to work with them as I appeared to be frozen out of working practise, let alone conversation. But I didn't particularly notice iyswim! We are very busy and I suppose I assumed in that vague way that people are stressed, tired, whatever. I have a generally good professional sense and have good experience of the professional environment - though this environment is more relaxed in one sense (though more boundaried in others). it is generally a 'friendly' environment - it has to be because of the dire straits/vulnerability of the clients.
The discussion with my colleagues was initiated because I was trying to flag up that I was being left out of working practise - I addressed this by suggesting the issue of team work, are we working as a team. I didn't directly confront but kept it general. A lot of ex-homeless etc find it very difficult to engage with teamwork eg and I wasn't about to be pointing fingers.
I was thoroughly attacked - a character assassination; shouted at (red face/neck, bulging veins), accused of being 'fucking patronising' etc etc. It went on and on - about half an hour. I began to shake (I wish I'd got out then) but kept professional, asked them to clarify, give examples. The examples were bizarre and there was no way I could respond, though I tried. I don't know what has happened to cause this but I do think I've had the 'white, middle-class do-gooder' tag put on me (when, as it happens, the only one of those I am is white - I am, for instance, in recovery). I eventually left as the unremitting assault wasn't abating at all. The situation wasn't resolved, my presence only encouraged them to continue.
the whole experience was horrifying and it wouldn't be an exaggeration to say I went into shock and burst into floods of tears in a cafe about half an hour later, completely unable to control it. I had a very bad night and cried and cried. I feel beaten up.
I have a bit of clarity today - though still tearful. I spoke to my line manager, saying I wouldn't be working in that capacity again because of a very bad experience in reflective practise. He said reflective practise is confidential and he can't know anything about it, so there is no support there.
So where does that leave me? Is it ok to tear a colleague to shreds under the auspices of 'reflective practise'? The psychotherapist who ran the group basically allowed the thing to continue. She was reluctant to 'let' me leave (though we are all of course free to leave when we want). I felt like a lamb led to the slaughter.
Sorry long 
. Any advice (hand-holding, hugs!) etc gratefully received. I realise the people I work with can have very significant issues - I have a fair few of my own tbf - but I don't accept I can be torn to shreds in this way.