Recently I've noticed a family who have a patch of grass next to their end terraced house but they've built a fence round it to claim as their own (not sure if they have put permission in for that piece of land or not), so I've contacted the council, who won't give me a straight answer either way and now have made it look like i've lodged a 'complaint' when all I was doing was actually enquiring if it belongs to them or not.
anyone else encountered this kind of problem in their area?