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How to cancel a supplier contract?

3 replies

Akiko · 06/05/2009 22:48

I signed a contract for supply and fitting of a conservatory. What I taught was a good deal, appeared to be double the price of what other companies would charge. The supplier rushed me to sign in a day, saying that a 25% discount only applies by that date. I was also attracted to the offer of a finance. He charged me a £200 deposit.
Luckilly, the financing was not easy to arrange as my income was lower than requested. They have only approved it provissionally, requesting a further letter from my accountant. I would now want to cancel the contract. However, in case of cancellation, the supplier would charge 10% of the total cost. If the finance is not approved by no fault of my own, would he want to charge me 10%, or just keep my deposit? Please, advise.

OP posts:
WetAugust · 06/05/2009 23:45

If you signed the agreement in your own home then there has to be a 'cooling off period which I think (would need to check) is 28 days. So if you're still within that period you can cancel.

jeanjeannie · 07/05/2009 08:56

May be an idea to post this in the legal/finance section - you may find someone there who'll know all the ins-and-outs of such contracts.

Can you ask your accountant not to recommend you? Sounds like a good idea not to get the finance in place. Good luck

Akiko · 07/05/2009 10:19

I checked the small print, there is no cooling off period

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