can i just say after working in the new build industry that it is the same as anything in life,
you can not say avoid barratt, david wilson etc just because one person on here says they had a bad experience,
for a start, as with many industries the workforce changes all the time,
you go to mc donalds and have a burned buger, it does not mean that all mc donalds burgers are burned, only that the person cooking today was not great, and going further, it may have been that the only burger they burned all day was yours and that the 1000 other burgers they cooked that day were delicious,
i have worked for many different builders and this will change up and down the country, we have nationwide tables on which division preforms the 'best' and these tables change all the time,
i would get an idea of where you want to live and then if possible get to know the sales neg and site manager before you hand over your hard earned cash,
is it possible for you to talk to existing residences, ask the council, chat to tennants,
the other thing i think is important is how badly you need housing, most of the social housing is well built but the snagging lists take second place as they have to go though the housing office before hitting us, this makes the time you wait for repair appear to be longer,
you as a customer think you have waited too long for your repairs, but in real terms it is just about procedure and reporting faults than any fault on the builders side,
snagging will always feature in any new build, always, always,
at the end of the day it is a man made product, often the response from the customer is measured by thier own expectations, how quickly do they think things should be done, how quickly they think things should be fixed, what thier experience of actually living on their chosen site is like is a huge factor, all of this will be taken in to account when they are judging how well they feel the house has been built,
please feel free to ask any questions and i will answer as honestly as possible