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Buyer tried gazunder before exchange

145 replies

PickNMixwe · 29/08/2026 18:56

Selling a house but I've already moved, so though I'd like to complete sooner rather than later, there's no chain, just the buyer due to move from rented upon completion.

It is a very good house in a popular area. There were multiple offers back in June when it went on the market, it was priced low (my choice) as I wanted to get on with it. The buyer has a mortgage offer, survey with no known issues and all legal work completed.

We were due to exchange this week, but the buyer unexpectedly said they want to do some renovations due to parts being a bit dated and so they want a £10k reduction.

I have said no, the agent also advised me to say no, they've got a great house at a great price. Now I'm waiting to hear on Tues whether we're proceeding at the agreed price (which apparently they can easily afford). The agent is very decent and it won't cost me £10k to start again, he can easily get another buyer at this price, but the whole thing is very frustrating.

I think often buyers go ahead once a gazunder has been declined? They've spent a load on surveys and legal work. Feeling a bit fed up.

OP posts:
JaninefromEastenders · 29/08/2026 20:36

ReadingSoManyThreads · 29/08/2026 19:34

She shouldn't tell them she's already moved out. There have been cases of buyers asking the estate agents for keys to "measure up", and then moving in before completion when they know the properties are empty.

It was already priced low, so they do not need a further discount for their choice to do non-essential work on it.

Hopefully the estate agent wouldn't be so unprofessional as to hand over keys without permission. The buyer can probably see the house is not being lived in anyway.

MyArtfulGreySloth · 29/08/2026 20:36

I thought it was gazumping. A guzunder is a chamber pot, because it “guz under” the bed.

PickNMixwe · 29/08/2026 20:40

JaninefromEastenders · 29/08/2026 20:36

Hopefully the estate agent wouldn't be so unprofessional as to hand over keys without permission. The buyer can probably see the house is not being lived in anyway.

They know it's empty as it was when they viewed with the surveyor recently. However that doesn't make me desperate to sell, a £10k drop is much higher than paying council tax etc for a while. It is insured, the agent won't charge more to remarked and I have insurance on legal costs.

OP posts:
BeRoseSloth · 29/08/2026 20:40

MyArtfulGreySloth · 29/08/2026 20:36

I thought it was gazumping. A guzunder is a chamber pot, because it “guz under” the bed.

Gazumping is when a second buyer comes in with a higher offer once the first offer has been accepted.

SDTGisAnEvilWolefGenius · 29/08/2026 20:41

Gazumping is where Buyer 2 offers more than the price agreed between the vendor and buyer 1, and snatches the property from them that was. Gazundering is waiting until near completion to demand a reduction, in the hopes the vendor won’t want to lose the sale, @MyArtfulGreySloth.

JaninefromEastenders · 29/08/2026 20:42

PickNMixwe · 29/08/2026 20:40

They know it's empty as it was when they viewed with the surveyor recently. However that doesn't make me desperate to sell, a £10k drop is much higher than paying council tax etc for a while. It is insured, the agent won't charge more to remarked and I have insurance on legal costs.

Definitely hang on, they will probably go ahead and if not you have other interest.

mypoorgrass · 29/08/2026 20:57

SDTGisAnEvilWolefGenius · 29/08/2026 20:41

Gazumping is where Buyer 2 offers more than the price agreed between the vendor and buyer 1, and snatches the property from them that was. Gazundering is waiting until near completion to demand a reduction, in the hopes the vendor won’t want to lose the sale, @MyArtfulGreySloth.

You can be gazumped near completion too and there doesn’t always have to be another “real” buyer. In a rising market the seller can just say it’s now worth X and others are interested.

60andcounting · 29/08/2026 21:09

PrettyLittleRose · 29/08/2026 19:22

A 'guzunder' IS a chamber pot.

OP is talking about 'GAZUNDER.'

Gazunder is a real estate term for when a buyer lowers their offer on a house at the last minute, just before contracts are signed

2 different words.

I thought it was gazumper/ gazumped.

LateAgainJeeves · 29/08/2026 21:16

Instruct the Agent either they exchange on the agreed date by Noon or the property goes back on the market £10,000 more than the agreed price! And Mean It.

Flyingdolphins · 29/08/2026 21:37

Cheeky fuckers. If they wanted to renovate they would have known that from the first viewing and put their offer in accordingly. Do not budge, OP!

Mulledjuice · 29/08/2026 21:59

Blueuggboots · 29/08/2026 20:11

Gazzumping not gazunder…..

this isn’t gazumping

GoldTie · 30/08/2026 08:51

Agree with others - refuse, and set a firm exchange date. This seems a popular thing to do at the moment as ‘it’s a buyer’s market’. I think my own buyers are gearing up to do the same, as they are being a bit shady about committing to exchange, even though everything else has been done.

KeepPumping · 30/08/2026 15:36

mypoorgrass · 29/08/2026 19:41

Don’t forget gazumping, weirdly many are fine with that…

Yes, people used to like that one strangely enough, don"t hear about it now though. Is it worth losing a buyer in this market for 10k? I think no, and it may have been a "low" price in the seller"s mind but obviously this buyer doesn"t agree, just get the sale over the line and be done with it, what happens if the next buyer wants 20k off?

KeepPumping · 30/08/2026 15:38

GoldTie · 30/08/2026 08:51

Agree with others - refuse, and set a firm exchange date. This seems a popular thing to do at the moment as ‘it’s a buyer’s market’. I think my own buyers are gearing up to do the same, as they are being a bit shady about committing to exchange, even though everything else has been done.

It isn"t a buyers market though, houses are still stupidly overpriced while mortgage debt is much more expensive, buyers are feeling conned and want to feel they at least got some money for new blinds or something from a seller who will be making a decent profit, unless they bought in recent years of course.

KeepPumping · 30/08/2026 15:41

PickNMixwe · 29/08/2026 20:40

They know it's empty as it was when they viewed with the surveyor recently. However that doesn't make me desperate to sell, a £10k drop is much higher than paying council tax etc for a while. It is insured, the agent won't charge more to remarked and I have insurance on legal costs.

Still not worth it on 10k, unless you are talking about a 50 or 60k flat or something?

Pinkchickenwine · 30/08/2026 15:42

changedusername190 · 29/08/2026 19:54

I wouldn’t even bother telling them just put it back on the market and let him find out that way. I would expect a flurry of offers with it being undervalued and it will be a costly lesson for him

This!

Or raise it a £1000 and tell them you’ll only proceed on the new price!

cocoonscriticupgrading · 30/08/2026 15:44

hexsnidgett · 29/08/2026 19:10

I thought a guzunder was a chamber pot?

It is! Cos it goes under 'guzunder' the bed.

CharlotteSometimes1 · 30/08/2026 15:45

Their lender must have valued it at the right amount or they wouldn’t have a mortgage offer, so no matter what pathetic excuse they come up with the answer should be no.

cocoonscriticupgrading · 30/08/2026 15:48

@PickNMixwe This happened to me - my response was that if they were playing that game then the price would be increased. The sale went ahead at the agreed price.

GoldTie · 30/08/2026 15:49

@KeepPumping you’re saying OP should just drop the 10k though as it’s not worth losing a buyer ‘in this market’ i.e. you see it as a buyer’s market. I don’t think it is actually a buyer’s market in all areas, it’s area specific. I’m buying, as well as selling, and there is very little coming on the market in the area that I want to buy, so anything half-decent has an inflated price. So if my buyer decides to try and gazunder me by £10k I’m not just going to accept it, as my area is also popular and I will sell again easily.

Amyrallis · 30/08/2026 15:51

I was so cross when my buyer did this that I refused to sell to her even when she went back up to the agreed price. She kept contacting the estate agent for a month. Obviously I wasn't desperate to sell so I do feel for sellers that couldn't do this.

WWomble · 30/08/2026 15:53

Definitely CF. I would ask the agent to be bullish with them, reject the lower offer and give them til the end of the day to sign the contract or it will be remarketed.

Maray1967 · 30/08/2026 16:09

Doris86 · 29/08/2026 19:49

Someone tried this with a friend of mine once. Just before exchange the buyers decided they wanted £10k off because of some plumbing work that ‘needed’ doing. Unfortunately for them they hadn’t realised my friend was a plumber! He told them none of that work needs doing, exchange today at agreed price or it goes back on the market. They then exchanged at the original price.

I’m going to make it clear, politely but directly, that once a price has been agreed after survey etc we will not consider any reductions or any extensions to the time they have to exchange. No one is playing that trick. My parents were badly messed around by a buyer that in the end my DF told the EA he wouldn’t deal with him if he turned up with the price in a bag of gold, because he didn’t want to inflict such a dickhead on our lovely neighbours. The house sold for the full price to the next folks on the list.

Maray1967 · 30/08/2026 16:10

Amyrallis · 30/08/2026 15:51

I was so cross when my buyer did this that I refused to sell to her even when she went back up to the agreed price. She kept contacting the estate agent for a month. Obviously I wasn't desperate to sell so I do feel for sellers that couldn't do this.

Yes, I would take this line as well. People who try this on need to be taught a lesson.

KeepPumping · 30/08/2026 18:04

GoldTie · 30/08/2026 15:49

@KeepPumping you’re saying OP should just drop the 10k though as it’s not worth losing a buyer ‘in this market’ i.e. you see it as a buyer’s market. I don’t think it is actually a buyer’s market in all areas, it’s area specific. I’m buying, as well as selling, and there is very little coming on the market in the area that I want to buy, so anything half-decent has an inflated price. So if my buyer decides to try and gazunder me by £10k I’m not just going to accept it, as my area is also popular and I will sell again easily.

All it takes is for the US and Iran to kick off again one night and the next day bond yields will be bouncing all over the place sending mortgages higher, then the OP might be getting lower offers or zero views as people step back from the market again, they have come this far to nearly complete the sale why go back to the start over 10k, to prove some sort of point, my property is harder than your mortgage offer sort of thing?

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