Had someone in yesterday to paint our kitchen cabinets. I've always wanted a pink kitchen and even though DH always does our DIY to a standard everyones always impressed with I really wanted to invest in this because its literally been something I've wanted for decades. So I thought I will get a professional in. Paid a lot of money (on a 0% cc so i can pay it off over the year)
Firstly in messages I specifically said moving the large appliances might be an issue because the kitchen is small and was told the only needed to move the slightly to paint down sides. So it was specifically mentioned about the sides being done and the quote includes 'all end panels'
Well the end panels either side of the dishwasher, oven and fridge have not been painted. They are the original wooden cllour still.
I did mention this right after he left and he did say he will come and do them. Ok but
We also had a couple of cupboards that have had steam damage from a kettle previously being there. I sent photos of this and was told that the laminate would be removed with a heat gun, sealed, painted and topcoated to match the other cupboards.
He has just painted over the bumpy laminate. Not removed it.
And then this is the 'high standard' of finish.
Also he put one set of handles on a cupboard that didn't have them put on and the mdf/paint chipped and he just left it like that, didn't touch up the paint.
I would like to point out that I didn't find this guy on FB (though they do have a fb page)
I found him theough google. Through a really professional website with lots and lots of pictures and reviews of massive fancy kitchens in huge houses. Its based in a very affluent/rich area and alongside all the blurb on the website about professional preparation, professional finishes, x amount of years experience I really thought it was going to be worth the money.
It paid in the 4 figures for it.
I just don't know what to do, I have really bad anxiety and I found it really hard to call and ask about the side panels not being painted and now I'm just feeling really upset and shit and embarrassed tbh.
And I'm upset that I convinced my husband to have it done 'professionally' rather than him doing it and now I see that he absolutely could have (and would have) done a better job that this.
The website is so focused on proper preparation and finsishes. My fella would never have left it streaky or left paint lines like that or painted over old silicone or cracked paint!
I feel like an idiot in all honesty, like I was sucked into this fancy website and paying for perfection when I could have spent £200 on supplies and DIYd it like we always do.