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Estate Agents not letting us put in an offer?

618 replies

Abcdefghijklmnoo · 21/02/2026 08:37

Hi all. We have no experience with dealing with estate agents so I was hoping someone would be able to advise on the below!

We really want to put in an offer on a property. It’s listed on Rightmove (and has been for 5 weeks), and is a £900,000 house on a street full of £2m+ properties. The area is full of elderly people in average properties that are then typically snapped up by developers and resold for insane amounts.

I initially rang hoping to view the property after it has been on the market for 2 weeks. I was told that there are to be no more viewings as the seller has accepted an offer in principle, but was waiting for them to sell their own house. End of call.

I rang back a week later and asked about the house again as it was still on RightMove. I was told that it was still on Right Move as it hadn’t sold as the seller was waiting for the buyers own house to sell. I asked if I could view as I may want to put an offer in too and was told no as the buyer had accepted the sellers offer (then surely it should be taken off of Right Move?).

A couple of weeks on and the house is still available to view. I rang off of another number and was told the same story again.

Can anyone shed any light onto this? Surely if the sellers are waiting on the buyers to sell, then they may still be interested in receiving new (potentially higher) offers? I can’t help but think something dodgy is going on by the estate agents as the house is such a bargain in a very desirable area.

OP posts:
Bronext · 21/02/2026 15:55

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This has been deleted by MNHQ for breaking our Talk Guidelines.

BananaPeels · 21/02/2026 15:56

I think after reading the thread it is the unusual action of a seller keeping the property on Rightmove but then refusing any more interest.

every time we have bought and sold a property we have agreed to take it off the market and expected the sellers to do so also. This meant pulling it off all websites so it was unavailable completely so no one could take any further interest.

I think it is strange to keep it up for sale and it not being on sale. That is why everyone is being suspicious. Just seems odd personally

SheilaFentiman · 21/02/2026 15:56

Aluna · 21/02/2026 15:53

No they’re not the EA isn’t following the law.

No reason to think they’re lying just crap.

What?

To quote the OP:

I was told that there are to be no more viewings as the seller has accepted an offer in principle

So either the seller has not said this to the EA (in which case, EA is a liar) or the seller has said this (which is their prerogative and the EA is not a liar)

Which law are you talking about?

Aluna · 21/02/2026 15:57

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

It’s in the OP.

Abcdefghijklmnoo · 21/02/2026 15:57

SheilaFentiman · 21/02/2026 14:20

As yet, she hasn’t done that, so the estate agent hasn’t refused to pass on an offer, given there is no offer.

It is possible that the EA has been instructed “no more viewings” as a condition of the offer currently accepted, which would be very standard, but that the EA may still pass on an offer if not explicitly told not to.

However, as a seller, I wouldn’t put much credence on an offer from a party that hadn’t viewed, and I would be acting contrary to my agreement with my potential buyer if I let them view, so the outcome would still be a “no unless it falls through”

And if the EA is trying to do some dodgy side deal with a mate, surely they would be more likely to take it off the website once the dodgy offer was accepted?!

Perhaps no offer has been actually accepted yet or the sellers are waiting on a higher offer. When no higher offers come and the sellers believe there is little interest in the property, then the developer offer gets accepted?

OP posts:
Aluna · 21/02/2026 15:58

SheilaFentiman · 21/02/2026 15:56

What?

To quote the OP:

I was told that there are to be no more viewings as the seller has accepted an offer in principle

So either the seller has not said this to the EA (in which case, EA is a liar) or the seller has said this (which is their prerogative and the EA is not a liar)

Which law are you talking about?

Edited

The law that says that unless the EA is notified in writing that they want no further offers they’re obliged to present them.

peacefulpeach · 21/02/2026 15:58

Are you in London op?

Mumstheword1983 · 21/02/2026 15:59

ParrotsAndLions · 21/02/2026 08:44

Because it looks good for them. People call them because they're interested, EA says oh sorry that one's under offer, here are some other ones we've got.

This.

We made an offer on a house subject to the sale of ours. Seller accepted and agreed not to let anyone else view. It remained on Rightmove for weeks. Maybe around 4 weeks until our house was officially sold (we received an offer after 9 days but it was a few weeks until all official through solicitors).

peacefulpeach · 21/02/2026 16:00

Mumstheword1983 · 21/02/2026 15:59

This.

We made an offer on a house subject to the sale of ours. Seller accepted and agreed not to let anyone else view. It remained on Rightmove for weeks. Maybe around 4 weeks until our house was officially sold (we received an offer after 9 days but it was a few weeks until all official through solicitors).

That’s what SSTC is for

SheilaFentiman · 21/02/2026 16:00

Abcdefghijklmnoo · 21/02/2026 15:57

Perhaps no offer has been actually accepted yet or the sellers are waiting on a higher offer. When no higher offers come and the sellers believe there is little interest in the property, then the developer offer gets accepted?

  1. you have no information on the level of the offer made
  2. if it was an offer from a developer, then the developer would also be a cash buyer

Put an offer in writing via the EA and through the property door if you are so convinced. I doubt it will get you anywhere but you do you.

Aluna · 21/02/2026 16:00

PigeonDuckGoose · 21/02/2026 15:54

Sold recently. Told the estate agent we weren't interested in cash offers and once we had a buyer we didn't take any further viewings/offers because we had accepted his and we aren't AH.

Move on. They don't want to sell the house to you end of. 🤣

So no cash offers because you specifically want a mortage + chain that could fall apart at any point. Ok.

Hhhwgroadk · 21/02/2026 16:00

Imsickofthisrain · 21/02/2026 15:42

We had a similar situation. My MIL lives in a rented property. The landlord passed away and the EA who managed the rental were instructed to sell it. My partner offered to buy it (it was listed for way below the market value) and third parties rang up (anonymously on our behalf) and the EA wouldn't let anyone else have the details. It wasn't even listed on RM. In the end the Manager sold it to his parents ! We never found who how much for, if it's sold way below market value the sold price doesn't appear on the Land Registry.
BTW there was a Panorama about EAs who sell to people who have mortgages through their preferred mortgage company (so they get commission) and won't pass on interest from other parties.

The sold price of all properties is listed on Rightmove, not necessarily immediately, normally approximately 6 months later. So if you have proof that your offer was in excess of the sold price you might have grounds to take appropriate action against the EA under the EA Act.

SheilaFentiman · 21/02/2026 16:01

Aluna · 21/02/2026 15:58

The law that says that unless the EA is notified in writing that they want no further offers they’re obliged to present them.

Please clarify your liar point.

The OP hasn’t made an offer, so the EA cannot be in breach of any law about putting an offer forward.

Mumstheword1983 · 21/02/2026 16:01

peacefulpeach · 21/02/2026 16:00

That’s what SSTC is for

Edited

Agree but it took a while to update that. Weeks. Perhaps like others have said it looks good for the EA.

Abcdefghijklmnoo · 21/02/2026 16:03

Kalanthe · 21/02/2026 14:36

This is only stronger if the seller wants a quick sale, but they do not seem too bothered about this since they accepted a buyer who has no offer on their own house. If they offered above asking, their offer might be stronger for the seller, we don’t know

My suspicion is that they’ve either accepted an offer in principle (from a friend/developer), but would be happy to still receive higher or stronger offers (but the EA are not passing on further offers), or that there has been no offer, and the EA will persuade the seller to accept a lower offer (from a friend) as there’s been no interest.

OP posts:
DeftWasp · 21/02/2026 16:04

Aluna · 21/02/2026 15:53

No they’re not the EA isn’t following the law.

No reason to think they’re lying just crap.

If the vendor has told the EA, in writing that they don't want any more viewings / offers, then the EA is not obligated in law, to pass on any further offers.

SheilaFentiman · 21/02/2026 16:05

Abcdefghijklmnoo · 21/02/2026 16:03

My suspicion is that they’ve either accepted an offer in principle (from a friend/developer), but would be happy to still receive higher or stronger offers (but the EA are not passing on further offers), or that there has been no offer, and the EA will persuade the seller to accept a lower offer (from a friend) as there’s been no interest.

My suspicion is that they’ve either accepted an offer in principle (from a friend/developer), but would be happy to still receive higher or stronger offers (but the EA are not passing on further offers)

You haven’t made a further offer.

Imsickofthisrain · 21/02/2026 16:06

Hhhwgroadk · 21/02/2026 16:00

The sold price of all properties is listed on Rightmove, not necessarily immediately, normally approximately 6 months later. So if you have proof that your offer was in excess of the sold price you might have grounds to take appropriate action against the EA under the EA Act.

It wasn't listed on RM as the EA didn't list it as they knew exactly who they wanted to buy it. I've searched on Land Registry and it doesn't show the sale price.

Aluna · 21/02/2026 16:06

SheilaFentiman · 21/02/2026 16:01

Please clarify your liar point.

The OP hasn’t made an offer, so the EA cannot be in breach of any law about putting an offer forward.

Which is why I’ve suggested she makes a verbal offer.

Aluna · 21/02/2026 16:07

DeftWasp · 21/02/2026 16:04

If the vendor has told the EA, in writing that they don't want any more viewings / offers, then the EA is not obligated in law, to pass on any further offers.

Which I have already said pages back.

In practice that’s really rare.

DeftWasp · 21/02/2026 16:07

Abcdefghijklmnoo · 21/02/2026 16:03

My suspicion is that they’ve either accepted an offer in principle (from a friend/developer), but would be happy to still receive higher or stronger offers (but the EA are not passing on further offers), or that there has been no offer, and the EA will persuade the seller to accept a lower offer (from a friend) as there’s been no interest.

You are wildly speculating that the EA is somehow crooked, without proof - they have accepted an offer in principle and don't want any further viewings or offers.

You don't know what the offer they recieved was - you are assuming the EA is not communicating things to the vendor.

That's that - its up to them, not up to you - and the more you harrass the EA and the vendor, the less likely you would be considered even if this one falls through.

peacefulpeach · 21/02/2026 16:08

Abcdefghijklmnoo · 21/02/2026 16:03

My suspicion is that they’ve either accepted an offer in principle (from a friend/developer), but would be happy to still receive higher or stronger offers (but the EA are not passing on further offers), or that there has been no offer, and the EA will persuade the seller to accept a lower offer (from a friend) as there’s been no interest.

‘EA will persuade the seller to accept a lower offer … as there’s been no interest.’

I’d bet this is the case. Seller is relative of dead person (dead house owner). Doesn’t live in the area. Trusting EA to sell at best price. Look it’s still on the market - no more offers!! Etc.

SheilaFentiman · 21/02/2026 16:09

Aluna · 21/02/2026 16:06

Which is why I’ve suggested she makes a verbal offer.

Sure, but you stated that “the EA isn’t following the law.”

Which is untrue.

Again, please clarify how the EA is “crap” but not a liar?

BananaPeels · 21/02/2026 16:09

Aluna · 21/02/2026 16:07

Which I have already said pages back.

In practice that’s really rare.

What is more normal (and I have done this in every time I have moved) is that you don’t say no more offers but you agree to stop marketing the property so in effect no one sees it and knows it is for sale.

SheilaFentiman · 21/02/2026 16:10

Aluna · 21/02/2026 16:07

Which I have already said pages back.

In practice that’s really rare.

Is it “really rare” to stop viewings once an offer is accepted? We’ve put that condition on both our house purchases and it was accepted readily.