It’s not even that cold outside yet (16-17 C), but the temperature inside is not much more than outside - actually drops to 16 towards the evening and even lower overnight. Colder upstairs than downstairs.
It’s a 4 bed detached, built in 2001. EPC rating D, done back in 2013 but not since. We’ve been in the house since 2021 and every winter it’s extremely cold.
Double glazed windows, insulated cavity walls. Loft insulation is about 200mm, partially boarded.
There is a gas fire with a chimney. It is still in working order but we don’t ever use it. (Can we block the chimney opening off somehow?)
I have no idea where the heat escapes from and where to even start tackling it. Do I need some kind of survey? Or is it safe to assume that the loft is the issue as upstairs is generally colder than downstairs, and get it topped up? If so, then topped up by how much? Please help, we have 2 young children one of which is a newborn so want to get it sorted so we’re not burning (literally) through the £££ every winter.