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How do I know what boiler to get?

11 replies

RumNotRun · 25/08/2025 16:37

I'm currently getting quotes to have a new boiler fitted and one company has given several quotes depending on what boiler they fit. What should I be looking for to know if it's a good boiler or not? Will I regret getting a cheaper boiler? I live on my own in a 3 bed terrace so there wouldn't be a massive demand on the hot water.

Another plumber is coming round tomorrow to quote. Should I be asking for anything specific? I do want a heating system I can control from my phone but that isn't a "must have".

Any help would be fantastic!

OP posts:
AcquadiP · 25/08/2025 16:46

I bought a Baxi in 2013 for my 2 bed house occupied by myself and my dog. It's designed for two people maximum and despite running the CH system a lot in winter ever year, I've had no issues with it. When it needs replacing, I'll be getting another one.

RumNotRun · 25/08/2025 16:55

Thanks @AcquadiPMy old boiler is a Baxi and was fine for many years.

I don't think the one set of quotes I've had from one place has quoted for Baxi boilers, but there's about £600 difference in the quotes which is why I'm a bit confused. I don't know if I'd regret going for a cheaper one if it's still a good brand.

OP posts:
AudiobookListener · 25/08/2025 16:55

Ask the plumbers why they recommend certain types/brands/models. Make it clear if want a cheap one, or a well-known name, or fancy features.

Check the new boiler will fit easily in the space.

I have a Worcester-Bosch with the Easy Control which means I can control it from my phone or via Alexa. That feature is exceptionally nice to have when I'm cold in the middle of the night and want to turn the heating up. Worcester-Bosch are a well-known and expensive brand. They are good (I've had three) but they aren't great.

LauraNorda · 25/08/2025 16:57

If you go onto the Boxt website and answer the questions there, it will come up with a few suggestions.

Use that as a start point.

CoffeeBeansGalore · 25/08/2025 16:58

Use a qualified boiler engineer, not just a plumber.
It needs to have the capacity to heat the amount of radiators/area size in the house. There is a formula they can use for accuracy rather than guesswork
If gas, use a Gas Safe registered engineer.
If oil, use an OFTEC registered engineer.
Sometimes you will get an extended guarantee if using an affiliated engineer.
Any quotes get a full breakdown of costs to do a like for like comparison. Some boilers need a filter which may or may not be included in the boiler cost.
Bear in mind any adjustment/re-aligning of pipework will be extra.

ByTheNine · 25/08/2025 16:58

Like LauraNorda I used Boxt, who are easy to work with because you just enter all the details about your house, number of occupants etc and they recommend a boiler based on those criteria.

RumNotRun · 25/08/2025 17:11

Fantastic, thank you everyone!

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ByQuaintAzureWasp · 25/08/2025 17:27

Vailant or Worcester bosch. Wouldn't entertain any other brand.

AppleDumplingWithCustard · 25/08/2025 18:21

I recently got a Worcester/Bosch through BOXT. It was a very simple process and I’m pleased with it.

Nat6999 · 26/08/2025 01:22

Avoid Vaillant, I've had one in both of my last 2 homes & they broke down at least 3 times a year. Worcester Bosch are bomb proof, my parents had them from their first combi boiler & never had less than 20 years service from them.

tinyspiny · 26/08/2025 01:36

We’ve got a Worcester Bosch and my sister is getting a new one on Thursday and having the same , they last well and all the gas men I’ve spoken to over the years seem to to recommend them .

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