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Exploding shower door

3 replies

APC303 · 23/08/2025 09:57

Our (3 year old) shower screen decided to explode yesterday evening. About 15 minutes after I'd had a shower.

The (also 3 year old) plastic bath is now scratched up all over.

We're wondering whether to claim or just endure the scuffy bath. We've never claimed on house insurance before so wondering whether anyone else has/found it worth it? Or whether it just ended up with massively higher insurance premiums?

No idea how to prove that the door was defective so not confident on chasing the supplier.

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IAmComfortablyNumbed · 23/08/2025 10:40

I’d endure the scratches, and did with our previous bath when something took a chunk out of it. In our old house we’d claimed when the ironing board collapsed and the iron burnt the carpet. It was a lounge then archway through to dining room, so a massive carpet to replace, it did put premiums up a bit, although I can’t remember by how much.

johnd2 · 23/08/2025 18:25

Glad you were ok, those billions of shards of glass are the worst thing ever even if you are fully clothed, and they ping all over the house.
You might have a claim against the shower screen company, you have to prove it was defective at the point of purchase which might be tricky but worth getting in touch.
Failing that I would say only claim if you can't live with it/it would annoy you too much. Or if you think it would shorten the life of the bath. But that's just my feeling that you'd have to pay for it through higher quotes, not anything concrete

APC303 · 24/08/2025 08:28

Thank you. I think having stood in the shower now that we'll just grin and bear/bare* it. It's a bit rough underfoot and there a few larger chips but it still does what it's supposed to do.

*delete as appropriate

I'll look at the guarantee but having read similar elsewhere I don't hold out much hope as we won't be able to prove it was defective when it left the factory.

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