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Things not checked on survey

17 replies

FunKhakiTurtle · 12/08/2025 19:20

Hi,
I'm currently selling my house. We had the survey last week which our buyer ordered.
I'm not sure what level survey it was but I found it strange that certain things weren't checked.

We have a coal fire in the living room, the chimney breast wasn't checked for damp. In fact no walls or skirting boards were checked in the living room. He just took pictures from different angles, even the wall with all my art work on it.

Surveyor never asked where gas mains was. I understand they can't check the gas and electrics but I've always been asked where they were located.
He never asked how old the boiler was. I always thought they opened all windows and checked doors. Some weren't checked at all.
He never asked where the stopcock tap was. In fact he didn't ask me anything accept what year the kitchen was fitted.

It's making me nervous.
We've had survey's previously and they were very detailed and asked lots of questions etc.
He was there for 1hr 30 mins in total.

I'm worried because they didn't check everything or ask me everything they will make up stuff in the report and just say they weren't accessible.

Anyone else experienced this?

OP posts:
MissMoneyFairy · 12/08/2025 19:23

Was if just a mortgage application survey

FunKhakiTurtle · 12/08/2025 19:27

MissMoneyFairy · 12/08/2025 19:23

Was if just a mortgage application survey

No, we've already had the mortgage valuation survey and it's been approved. He was only here 10 minutes that day.

OP posts:
Sanch1 · 12/08/2025 19:32

I would wait and see if anything comes back from it before I worry!

Spidey66 · 12/08/2025 19:45

I’m confused. When I’ve bought/sold it’s the buyer who arranged the survey, not the seller.

sorry, misread! Ignore.

Chewbecca · 12/08/2025 19:47

Don't worry about it! If your buyers want to scrimp on their survey, that's their choice.

FunKhakiTurtle · 12/08/2025 19:57

Chewbecca · 12/08/2025 19:47

Don't worry about it! If your buyers want to scrimp on their survey, that's their choice.

I don't think they are scrimping. Like I said, he was here for 1hr 30 mins so they must have paid for at least a level 2.
He just didn't ask any questions or do any checks in the living room (this is the only room I was present in whilst he was doing the survey.
I'm wondering why he didn't ask any questions.
Did he find an issue so he thought it was pointless to report on everything else?

OP posts:
FunKhakiTurtle · 12/08/2025 19:57

Sanch1 · 12/08/2025 19:32

I would wait and see if anything comes back from it before I worry!

I'm a worrier, wish u wasn't. Confused

OP posts:
FunKhakiTurtle · 12/08/2025 19:59

Sanch1 · 12/08/2025 19:32

I would wait and see if anything comes back from it before I worry!

I'm a worrier, wish I wasn't. Confused

OP posts:
Chewbecca · 12/08/2025 20:04

Surveyors don't get their answers from the homeowners, they get them from their own inspection. There are not there to write a report based on what you said, that would be worthless. You don't even need to be there.

FunKhakiTurtle · 12/08/2025 20:23

Chewbecca · 12/08/2025 20:04

Surveyors don't get their answers from the homeowners, they get them from their own inspection. There are not there to write a report based on what you said, that would be worthless. You don't even need to be there.

I know this. We have had surveys on previous houses before. I have however always been asked certain questions such as show me where the gas mains is located, where is the stopcock located, how old the boiler is etc.

I obviously know they won't ask me for answers regarding structural issues or damp etc, that's not what I implied in my post.
I said it was strange they didn't ask me the usual questions they ask and it was strange they didn't check for damp in the living room, they just took pictures.

OP posts:
KievLoverTwo · 12/08/2025 21:16

I recently had a level 3 survey back that I paid £725 for, and, honestly, most of it is just bullshit or filler.

He estimated the boiler to be 14 years old. It's 21.

He didn't comment on damp on any but two places: the loft (seems to be an old leak, no signs of damp) and the kitchen, which has clearly had a DPC on the outside (high moisture level but apparently the DPC is new - which he could only have been told by the vendors).

No mention of where a stopcock is.

'The gas meter is not bonded.' Thanks for that. So, surely that's the utility company's problem?? No, just quoted me £250 to get it done myself.

I was expecting a survey that was completely relevant to the old building I'm buying, but it was just copy and paste nonsense, e.g. that DPCs can do harm and don't really work. I already knew that, and I've never even owned a house!

What he didn't tell me about the cement render on the outside of the kitchen is that cement renders can cause Victorian walls not to breathe, and you should really get it hacked off. He neither mentioned nor quoted for that. An item that absolutely will do harm over time.

He also sidestepped four specific items I asked him to comment on with other generic bullshit. 'Woodworm is present in most old houses however you only need to worry about it if there is damp.' Dude, I literally said 'check this bannister please.' 'Why is there no mortar in this area [description] and what is causing it?.' No photos, no comments on the missing mortar.

So, if you're worrying, I can reassure you, it seems that standards since you last had a survey done have massively dropped off.

132 pages of utter, utter bullshit. The only useful thing that came out of it was him drawing up on a floor plan where he thinks chimney breasts/walls have been removed.

LibertyLily · 12/08/2025 21:21

I don't think you should be worrying about this@FunKhakiTurtle (easy for me to say, I know as I'm a worrier too!) - I'm sure it'll all be fine.

We've sold loads of times - and had surveyors in previous houses for as long as four hours - but don't recall ever being asked how old the boiler is.

When we sold our last house in 2024 I was worried sick the surveyor (level 3/building survey) was going to find damp everywhere (it was a 400 year old Welsh mill built into a hill so external ground level had caused us all sorts of issues), but he just took lots of photos and didn't 'check' any of the walls for damp. Nor did he open any of our replacement accoya casement windows.

He did check out our septic tank which he incorrectly described as a cess pit. That was a pain as it caused our buyer's conveyancing solicitor to ask a whole raft of irrelevant questions....

The guy who took four bloody hours (a previous house, not even particularly large) made numerous errors including saying there was asbestos when there clearly wasn't. He didn't even bother looking in the attic!

gemb333 · 16/01/2026 12:27

How did you get on original poster?

we just had a level 3 survey and had the same thing. Also a warrior and worried that they decided it wasn’t even worth asking as they was not going to offer the mortgage to our buyer!

GivePeaceAChance · 16/01/2026 14:42

A surveyor has never asked me any questions at all
I also don’t allow photos of locks on doors and windows or any expensive items

Have also had survey on a 500 plus year old property but I think the surveyor thought it was built yesterday 🤣🤣🤣 he noted
’timber structure seems old’ 😆 in the report

I wouldn’t worry OP most of it is filler to justify the cost

GivePeaceAChance · 16/01/2026 14:44

LibertyLily · 12/08/2025 21:21

I don't think you should be worrying about this@FunKhakiTurtle (easy for me to say, I know as I'm a worrier too!) - I'm sure it'll all be fine.

We've sold loads of times - and had surveyors in previous houses for as long as four hours - but don't recall ever being asked how old the boiler is.

When we sold our last house in 2024 I was worried sick the surveyor (level 3/building survey) was going to find damp everywhere (it was a 400 year old Welsh mill built into a hill so external ground level had caused us all sorts of issues), but he just took lots of photos and didn't 'check' any of the walls for damp. Nor did he open any of our replacement accoya casement windows.

He did check out our septic tank which he incorrectly described as a cess pit. That was a pain as it caused our buyer's conveyancing solicitor to ask a whole raft of irrelevant questions....

The guy who took four bloody hours (a previous house, not even particularly large) made numerous errors including saying there was asbestos when there clearly wasn't. He didn't even bother looking in the attic!

Edited

Ill Trump you at our 3 day survey 😁
but I’ll admit it is a fantastic book

GivePeaceAChance · 16/01/2026 14:50

Just realised how old this thread is
😮

Doris86 · 16/01/2026 20:23

@KievLoverTwo Gas meters are bonded to the electrical earth to prevent the pipework
becoming live in the even of a fault. It’s to stop anyone getting electrocuted by touching the pipe. So definitely a concern for the homeowner rather than the utility company.

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