We had a carpet fitted in my son's bedroom last week. The previous carpet was one of those rough commercial type carpets (the room was previously a home office). Before ripping up the old carpet we painted the skirting boards black. The new carpet is dark grey. The fitter arrived, fitted the carpet, mentioned something to DP about the skirting board being non-standard, took his money and off he went. I got home from work and had a look and could clearly notice areas where the carpet looked like it had been cut short - see pics attached.
I phoned the carpet shop and sent the pictures through. They agreed over the phone that it looked like it had been cut short in places and would send someone out to have a look. Sent someone on Saturday who said they wouldn't be overly happy with it in their house and that the fitter shouldn't have started if he didn't think he could do a good job (referring to the skirting board).
Fast forward, the guy who came out has spoken to the fitter who said he drew DPs attention to the skirting board being non-standard and therefore is saying he has covered himself (DPs recollection was that the skirting was only mentioned after the job was finished). The fitter has said he will come and replace it but only if we fit new skirting board. The carpet shop have offered us half of the fitting fee back (£50).
Can anyone give me some advice?
(I'm also 37 weeks pregnant so needing to get his room back in shape before baby arrives / hormones all over the place!)