Does anyone have experience with a Worcester boiler?

[Cryingatthegym]

Moved into rental in October. The landlord is unpleasant so would rather not contact him if I can avoid it.

Realised this morning (half way through washing my hair!) that the boiler has lost pressure. I've watched several YouTube videos but just can't seem to get the filling key into the filling valve. It seems too big and won't go in no matter how hard I try.

Does anyone have experience of these types of boilers who can help me figure this out?

Many thanks!

Mine looses pressure. My carer has to get up a ladder to where there is a metal 'pipe', it looks a bit like a shower hose.

But you need to let your landlord know, it might be a leak somewhere.

Is there a ‘tap’ under it, slightly to the right? You will need to uncllip the bottom plastic casing if it’s still on, ours is just permanently off now as it’s hidden.

I will take a pic of under mine and post if you need me to.

You must report this to your landlord, read your contract.

Found an old pic… this blue tap… pull it down and it will fill. Mines a greenstar 30

Our old Worcester Boosch GreenStar did this almost daily drove me up the wall, no leak and engineer couldn’t find the cause. Remove the plastic tray from the bottom, slide it forward then it unclips at the back, there is a blue lever/tap pull that down and it will refill. We replaced with a new Worcester Boosch and it’s been great so wonder if it’s just a fault on the GreenStar range?

Thanks all. Sadly there is no blue tap, it's a separate 'refill' tap that needs to be inserted into a valve but it doesn't seem to fit.

I work in social housing and boiler pressure is something we would expect tenants to 'self help' in the first instance, hence trying to sort it myself first. It's normally a very easy thing to do!

Refill key*

Our filling key is hard to fit in, you have to give it a good push. Despite this, it sometimes leaks topping up, so push the filling key in as much as I can and twist and plastic rectangular thing to the left of it. As it's never in enough, water pours out, so I have bowl and towels underneath. Our last Worcester Boash was filled up differently, and much easier.

If it's so low it won't work, chances are it's due or overdue for a service. Our engineer tops up and if I don't between services it reduces to approx 0.7bar but still works. Our engineer tells us it'll go quite a bit lower than this and still work. Moving forward, when it's serviced, ask the engineer to give it a good top up and leave the key in place - it's much easier.