What does this count as?

[FantaIsFine]

Hi

A previously unknown leak in what is the ceiling of my new kitchen (to be) was caused by the shower upstairs. The project itself is a sizeable extension.

Would you count remedying this part of the project, to prevent a leak in the new ceiling, or a repair separately?

Reason I ask is that a DREADFUL job has been done of sealant application around the upstairs shower.

If a part of the job then I'm very unhappy with it. If it was a favour then frankly I would have preferred to have been suggested to engage a professional or actually I would and could have done a better job myself.

My builder tells me that they don't do repairs so would never be the most skilled at a finish here. But I'm told that AFTER it's been done.

If it was a favour it was done with the best possible intentions which I do appreciate, but I'm now left with something (else) to undo. I'm just interested in feedback about whether this should have been something for me to be responsible to resolve in the first place or if it would be viewed as necessary for the project. It wasn't discussed before the work was undertaken.

Thanks!

This was for Property/DIY not AIBU and I have asked for it to be moved. Answers still welcome :-)

I don't really understand what's going on.

Someone did you a favour and didn't do a good job? You have a builder and he said he won't repair the bad job?The builder did the bad job and refuses to repair?

I would get the leak fixed asap because you're looking at a lot of damage to electrics and the ceiling.

You can contact the Citizens Advice Consumer helpline regarding the builder to see what you can do.

Thanks for the reply - I'm a bit confused as well to be honest and apologies for not being clear in my question!

There was a leak, definitely now fixed by builders but it was done by inexpert application of a LOT of mastic in my upstairs bathroom (visible).

When I queried this as a very bad job I was told that they don't do repairs and that I should source a professional sealer if I wanted to ensure a decent finish, so their fixing was a favour and not really a part of the project itself/something I can ask them to do properly. I wasn't told this ahead or I probably would have done exactly that.

My question is really, would you count it as a part of the project to be sure of no future leaks to my new ceiling ergo could I expect a decent job, or a repair to a leak elsewhere that in theory I should have fixed myself and swallow it because it was just kindness and just pay to get it corrected.

Thanks again!

Who did the silicon application? The extension builders?
Was it agreed, as part of the extension project, to repair the bathroom?
Basically, did you pay for the repair as part of the project or was it a favour you asked half way through the project?

Yes, it was the extension builders. I didn't ask for any favour at all is the thing. I knew they were fixing a leak so that it wouldn't leak all over a new ceiling when it went up - it didn't even occur to me to ask if it was in project scope.

It was only after having done the work (badly) that I was told they don't do repairs so I shouldn't expect a decent job.

My decision was made for me, really, and if I'd been asked would I be happy with a repair which quality might not be adequate versus doing it myself or engaging a professional then I would have done that. Being told that after the event wasn't helpful...

It seems they will be fixing it properly. I've had a lot of issues with these guys who are FABULOUS mostly but a bit like whack-a- mole trying to head off any mistakes before they become difficult to reverse and they have spent a fair amount of time undoing stuff that shouldn't have been done in the first place along the way.

Thanks to those who replied!

They should have recommended you get a plumber/bathroom fitter and not begun until it was fixed.

Good point! BUT it only became apparent when the old ceiling came down. And the plumber (their team) was doing a ton of new pipework IN the ceiling.

Huh, weird then, do you trust their workmanship?

Yeah that's a paradox. Because yes I do and they do EXCELLENT work apart from this and one other minor transgression. But, they need exact direction or they do excellent work, just misguided or without applying common sense and asking about it.

It's an issue with communication and the PM not doing sufficient M. Recurring. It means I'm having to do a lot more M than anticipated!!!

I did however say that over my dead body would whoever did the sealant upstairs go near the new downstairs bathroom.