Hi,
Just wondering peoples advice on this one.
We had our bathroom done back in October. Full rip out and refurbish. We used a builder we have used before and have always been happy with their work.
About 6 weeks after the bathroom was finished we had a ton of water come through the ceiling into the kitchen.
Messages builder and he came straight round. He thought it was the trap from the shower so he sorted that and said to leave it a day or two for mastic to dry etc.
Gave it two days, DH has a shower and same thing happens. So much water coming through the ceiling.
Builders says he will need to remove the section of ceiling under the shower to take a proper look. I will admit I was not unhappy about this as we had an historical leak which had left patches on that bit of ceiling that we had not got round to sorting out.
Anyway he comes, takes a bit of ceiling of down. And turns out a pipe to the hand held shower had busted. He couldn't figure out how or why it happened as he tested everything and it had been fine for over month. He asked us if we'd fallen on the hand held shower or anything, we hadn't and there was no damage to the outside.
He said it's like the pipe has been machine cut not torn, which he would expect to see tearing if it was slow rupture.
Anyway to repair it has taken a day to remove the new tiles in that section, replace and fix the pipe work etc etc the ceiling has been patched up but not sanded/painted.
He wants to charge us £320 for the days work.... I have sort of agreed to pay it but now thinking about it I'm really wondering if we should??
He hasn't charged us for materials just his time. But I think the only materials he has used was the new pipe fitting and some plaster boarding stuff, we thankfully had spare tiles still.
He's coming back today to regrout the tile.
He obviously doesn't think he is at fault as he tested everything. But we also aren't at fault.
Would you pay?