Water leaking through light. Emegency?

[Felixinthefactory]

Student daughter has water coming through light pull in bathroom and light won't turn off. Does this count as an emergency? Presumably because of awful weather. Apparently they will be billed if they call the letting agents number out of hours and it isn't deemed a genuine emergency. Thoughts?

Yes it does. Water in the electrics can be really dangerous!

Definite emergency, electricity and water aren’t a good mix.

Water and electricity don’t mix. Turn off the electricity. Turn off the water at the stop cock.

Call the landlord/agent.

Yep turn off the electricity, if possible just to the lights not everything in the house. I presume the water is coming from a roof leak so put a basin under the light to catch the water.

Of course it's an emergency, it could cause all sorts of electrical issues. They need to speak to the agent so that they can arrange an electrician, how is the water getting in, is there missing roof tiles. The landlord is responsible for this and should have insurance to cover it. Tell her not to touch the light pull, socket or bulb.

I work for a maintenance company. This is absolutely deemed an emergency.

Her lease and tenancy agreement will set out lanlord, agent and tenant responsibilities

Yikes - turn off electricity at the mains and call LL as an emergency!

If she can work out which switch it is you can just turn off the relevant one on the switch board, not the whole house at the mains. If you're talking running water coming through not just a tiny bit Id think that was urgent even without the electricity. If its from a pipe not a storm, turning off the water main might make it less urgent.

I've had this in my house. I turned off the electricity (flipped the circuit breaker) to the light circuit and left things to dry. I wouldn't treat it as an emergency when it was down to me to fix it.

In a rented place, is being without lighting and/or not knowing what to do an emergency?

Can't they rung and explain what's happened and ask whether it's considered an emergency?

Thanks. They've turned off the upstairs lighting circuit at the fusebox. Seems to have stopped since rain stopped, so will call tomorrow.