Do you take the Hive hub when you sell?

[AuntieMarys]

We are moving to a house without Hive ...obviously receiver and thermostat remains but the hub? There's no mention on the property forms of it

No, that would leave the house with an unresponsive system, you just buy a new hive system in your new house.

No it would be like taking all the light switches!

It says on Hive to take the hub with you!!

How do you expect the new owner to control the heating if you take the thing that connects it to wifi?

I'm merely going by the information Hive gives. Personally I'm happy to leave the hub and buy a new system but I'm wondering if anyone has actually done it or moved into a house with no hub.

Surely they won't be able to turn the heating on? I wouldn't habe thought that would be allowed would it?

We moved into a house with a Nest hub in place. It wasn’t in any of the sale information that they considered taking it at any point. Your buyers would need a heating system from the day they move in, and I wouldn’t trust Hive with the advice on that.

When I had my Hive fitted the engineer left me the previous controller so it could be refitted when I moved. It was clear Hive felt you would be taking it with you.

I'll raise it with the solicitor on Tuesday.

I think you are supposed to because the Hub is registered to you and can’t be transferred.

This ^

The hub is registered to your account and when we looked into it before we moved, it turned out it couldn't be transferred. We took it with us (and explained to the new owners).

The heating can still be controlled via the wall-mounted thermostat.

From the British Gas website

We took ours as it can only be used by us. The new occupants can control the heating via the free standing thermostat, they can also buy their own hub if they want Hive services.

In our new house we just had to buy a hive mini thermostat and have that fitted. Think it was £70 ish

Don't know if the Nest differs from Hive but we left that behind. We took it off our Google accounts and factory reset the actual thing.

We left ours and transferred it into the buyer’s email address.

But then we hated the damn thing and knew we would be fitting something else in our new house.

I have a Hive thermostat and receiver but no hub with my heating. It was free with a new boiler but I didn't want to control the heating with my phone or use any other Hive products. So the engineer just didn't install the hub and I just programme everything from the thermostat.
The receiver and thermostat are not connected to each other via WiFi, I think it's by a type of 2g signal, so they would connect even if you had no internet in your house.
Therefore it's absolutely fine to take the hub with you but leave thermostat and receiver.

Take the hive hub with you. All your account details and personal information are linked to it and having tried (and failed) to transfer them myself in a tenanted property it is not worth the aggro. The hub allows you to control the heating from a phone but you can do everything from the room thermostat so doesn't in anyway stop someone operating the heating without it. Before you move out unlink the hub from the system - you can do it on the app. New owners just need to buy a new hub and call Hive to get it linked to the system.