Why am I so annoyed about one persons feedback

[Blossom88uk]

I feel so ridiculous and I wish I wasn't annoyed about this. So our house is on the market for a fair price (lower than evaluations). I obviously know that it's only worth what people are willing to pay in today's market.

We have had some viewings and had positive feedback about the house, but the garden is an issue that we are unable to fix. It's varying heights of concrete so quite unsuitable for anyone with children. A lot of people that have come to view have had children.
There are obviously pictures of the home on the listing and a "no frills" video that the estate agent made to make it clear exactly what you can expect.

I fully understand that the house may not be for every, but one woman that came to view said the house was very "tired" compared to what she had seen online and she doesn't want it (the pictures were taken literally a week before she came around) we cleaned the house within an inch of it's life before her arrival.

I'm annoyed as the home has gone under a full renovation with modern kitchen and bathrooms. Given that the some of the carpets could do with replacing along with the living room flooring but we allowed for this within the price.

Do people expect houses to be ready to move straight in without having to replace anything?

I need to get used to the fact that people will come around and judge your house, it's not a personal attack, but I certainly have taken it as one 🤣

We're going through the process atm.
For me the annoying thing is it just feels a waste of time on both parts.
Quite a few have said the kitchen is too small. Yes it is, lots of room to extend, but it's there on the photos, there on the floor plan. Separate toilet upstairs to bathroom. In my mind that's an advantage but no that's a problem. Again shown in photos and floor plan.
I agree that EA are to blame a bit. They push anyone through the door.
Fortunately have sstc. Keeping everything crossed🤞🤞

I had someone come three times. Her reason for not putting an offer in was the garden was north facing. Well it was north facing the first time she came too.
People feel the need t give a reason and saying it's 'tired' is one easy answer.
I have myself ripped out a less than year old kitchen - couldn't quite get along with the shiny aubergine colour!

Sadly, yes in my experience

It's the buyers.
We were selling and we had
people whose main requirement was to have double garage (we have none)
people who wanted peace and quiet (we are on bus route)
people who wanted separate rooms (we were very open plan at that time)
people who hated ensuited, people who wanted ensuites to all rooms, people who said the hallway was a waste of space.
people who wanted 2 reception rooms.
etcetc

I can't stop wondering if most people are just bored and viewing everything. I mean most of those things you can see on floorplan.
Very annoying cleaning up too.

No,,it’s people view properties that don’t meet all their needs in the hope it’s nice enough they can compromise, saying we need a double garage is very obviously a polite way of saying I’m sorry we dislike it and wouldn’t consider buying it now we’ve seen it. Many people have viewed homes that don’t tick all the boxes, loved it and bought, as they loved it enough to compromise.

what that feedback told you is they didn’t like it enough to compromise. People also look for reasons as they don’t really want to say we don’t like it, or it needs too much work.

no one gets to view houses these days for fun.

The guy was a personal trainer. He needed gym to train people. (In the garage which he was going to convert fora business). It was my estate agent who kept bringing people who wanted completely something different. One buyer had budget for 3 bed terrace, mine is 4 bed detached.

Oh and they viewed (garage people) after they already made offer somewhere else that was agreed.

"tired" is just a loaded word.

Sometimes it is fair and just means dated.

Often though it is something bandied about by chavvy types who renovate their kitchens and bathrooms far too regularly because they need to keep up with the Footballers Wives, Essex types, the Jones is.

I've noticed that it's one of those words that is frequently used by people who want to look down on others - maybe that's why it's bugging you. Normal people would say things like 'it needs decorating' or 'all the decor is a bit old fashioned' or 'the bathroom would need replacing'.

Tired is sort of that judgmental word that suggests well it's not so bad as to be damaged or really need replacing, it would do but NOT FOR ME because I am better than that and I need something that is not tired.

Buyers are weird a house two doors from us went up for sale at top of our street price, it was walk in and live condition great kitchen, newish stylish bathroom, clean ,decorated nicely and decent carpets all the way through, if i had bought it i wouldn't have changed a thing (unlike ours that needed everything doing) new owners ripped everything out and replaced it all

I've been left frustrated as I've driven five hours to see a house that has at least two rooms and the garden which are half the size they looked in the photos. I said why do you do this as you've wasted my time as well as your own. Plus I was led to believe things had been done recently and really well and they are awful and look decades old. I'm seeing another house and this time I've made a note of my room sizes, the ones of the house I'd love if just a smidge bigger and the house I'm seeing so that I'm prepared this time.

My potential venders pulled out because of a fucking tree. Happy though as sold very soon after for more money.

That's annoying. Agents use photoshop all the time.

This is absolutely it. You are very privileged if you only view houses that are 100% perfect on paper. Most of us have to view ones that are too small, don’t have the garden we would like, and aren’t quite in our first choice area. We hope that one will be good enough in some ways to accept the compromise in other ways.
if you only want viewers that are 100% convinced by your online listing you’ll not get many viewings and really reduce the potential buyers.

Someone said my newish modern kitchen was dated. I just assumed she had no taste/ was mad. Don’t let it get to you

I look at online listings. Firstly at location, second at house itself. I'm not too bothered about decor and can imagine what i would do to it before I view. I know what I'm prepared to compromise on and what I'm not. I reject 90% of houses that way. I look on planning history, streetview, etcetc, so only keep properties that will potentially do what I need from them. When we sold twice, each time I viewed one property and made an offer.
Definitely not privileged enough not to make compromises.
But people who are 150k short of the budget and/or for example want tranquil garden and that's something they won't compromise on (my one thing as my house has a road behind garden) - there is no point viewing.
I'm not saying you want perfect buyers only, but no point wasting my time and their time viewing something totally unsuitable.

I've been left frustrated as I've driven five hours to see a house that has at least two rooms and the garden which are half the size they looked in the photos

erm, surely that’s what floor plans are for. Did you not look at those before making a ten hour round trip @BirthdayRainbow

This thank you! We are not going to get the "buyers" we want as it doesn't work like that but I wish people would do some research before viewing.
We had another woman the EA said it was a very fast viewing and "no" as the garden was too enclosed. I get you need to look with your eyes but you can clearly see from the photos and definitely by the video how enclosed it is.
The other other lady (tired lady 😑) was also going to view another house around the corner that was slightly cheaper but hadn't been touched in about 30 years so I dread to think what she said about that.
We have also been to view houses that we would actually want on paper but when we have got there things do need doing as the pictures do make them look good - I personally wouldn't make a comment on that. They still had some really good parts so chose to focus on this and see what we are able to do.
Wouldn't it be a very boring world if we were all the same though!

I blame estate agents quite a bit for it. Speaking to mums that moved to my town (in heady days post lockdown)..
They say you called agent, the property was gone and then agent was keen to offer them something similar.
Which wasn't anything similar and they already seen it on RM and discounted it. Some people are too polite and still go and view it.
Some agents around here will block several hours for one buyer and drive them from property to property. Bit like magical mystery tour.
I sacked my first agent precisely for that. Second agent was much better in selecting potential purchasers.

Absolutely. They do this all the time. They know you probably won't go for the property but by getting a viewing it makes them look like they're doing their job.

They did exactly this to me, when I was young and naive and as you say, I was too embarrassed to say I wasn't interested. I felt terrible later, when I realised how excited the vendors were to have a potential buyer and that they'd probably spent lots of time getting it viewing ready.

It's not even excitement but for example I have three kids and oldest is autistic. It's really hard to move his stuff and too much change plus the cleaning that takes forever.. all for an unsuitable buyer. I specifically told agent to only bring proceedable buyers and those that are suitable. But they ignored that.
As a first time seller I did all that. As a second time seller I relaxed my standards. Serious buyers will see beyond paint colours and furniture layouts I think.

Also to be on other side of coin.. lots of properties are photographed and then photoshopped and made to look better than in real life (mine included). I hate it because then it's always dissapointing IRL.
House might not have much wrong with it but it looks stunning in photos and reality doesn't quite match up, bc of photoshop.

We sold a lovely cottage, south facing garden, big windows, light and airy.
One woman fed back that it was too dark.
I am still cross now and it was 13 years ago, and we sold for 50k above asking on the day viewings started.
I would still like to find that woman and ask WTF
YANBU!

If you had seen some of the shitholes I have seen in our house search, you would't mind. There is always a dickhead.In London no allowance made for need to redecorate, flooring, and good places (by which I mean places with potential, not turnkey) go for more than asking price.

Yes, people are idiots

Sorry but I would think a 'solid hand made wooden kitchen' was old fashioned too

(Haven't RTFT.)

Maybe it's just because she felt she had to say "something"?

When I view I house, if I don't want it, I just... don't make an offer. It wouldn't occur to me to give the vendor a reason. So I always feel a bit awkward if the agent asks me for feedback or to expand on my no. I just don't want it, what else do you want from me?!

I can see how someone might then feel under pressure to quickly come up with a reason that on further examination doesn't really make much sense

Interesting all the opinions on here. I feel like "tired" is the kind of word I might use thinking it was fairly inoffensive. Don't forget Estate Agents can get quite forceful on demanding feedback from viewers - I might let slip a word like that when I just wasn't really excited about a property, wasn't going to offer but there wasn't anything particular to tell the estate agent about why.