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What would you do?

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Tradequery · 03/08/2024 22:13

NC as could be outing with other posts. Had a metal gate made and installed by a recommended, local company. He clearly measured wrong, because he had to hack into the render on the house to fit it in- we paid for this to be corrected by a plasterer. Their 6 week delay in installation, due to multiple issues, meant we had to delay getting the driveway finished- which the gate will bolt into.

DH has emailed and left messages, to say we are ready for the final fixtures, but no response. We owe the final 10%- which we are happy to pay once its completed. Nothing in the contract regarding this. I want to write a letter along the lines of 'we have tried contacting you on XYZ dates. If we don't hear from you you by X Aug, we'll assume you don't want to complete the job and shall source the final fixtures ourselves.'

My question- is there anything legal I'd need to write in the letter? How long do we leave it before assuming they won't finish and also won't come asking for final payment?

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