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Should we return tenant’s deposit in full?

383 replies

RedPepperGreenStepper · 14/07/2024 15:41

DH’s mum passed away unexpectedly 13 years ago. We became unintentional landlords as it was the best option at the time.

We struck lucky with lovely tenants who made it their family home and lived in the house for 13 years; they have three DC and two cats. Due to a change in our own circumstances, we served S21 a few months ago and the tenants have already moved on.

We now need to return their deposit of around £700. However, DH wants to make large deductions , whereas I believe we should return it in full. The deposit it protected so DH will not make the final decision if the tenants dispute it.

The house was not decorated or professionally cleaned prior to the tenants moving in as it was rather rushed from both sides. We live hundreds of miles away so we have never inspected the property, but have arranged repairs when necessary.

The tenants have (with permission) and at their own expense:

*Replaced all carpets
*Decorated the rooms (one is wallpapered in Peppa Pig, the other is Zoo themed, so it’s not neutral decor).
*Re-decorated the hallway, stairway and landing in a neutral colour way
*Fenced off the yard (it was an open yard when they moved in).

The house is now looking tired but it is generally clean and tidy and has been looked after as a family home.

DH reasons for deductions:

*The wallpaper and paint is scuffed in quite a few places around the house (the wallpaper the tenants added).

*Theres a cracked patio slate in the yard.

*There’s a crack in part of the pipework under the utility sink (the tenant said this was present when they moved in but as they rarely used the utility sink, it wasn’t a problem. They did say it has widened over time and will now leak slightly if it is used).

*A fence panel needs to be replaced (this was the tenants fence) .

*There are weeds growing through the patio in the yard.

*The flooring joints have weakened and there are now sizeable gaps in the flooring (basic laminate).

*The entire home needs redecorating.

We are planning to move a relative in to the home temporarily before we sell next year and it will need some work. However, I do not agree with DH that this is the tenant’s issue and I worry he is going to sabotage our good relationship with our tenants over a small amount of money.

None of the issues were intentional damage as is clear from the way the house has been left. The tenants cleaned before they left and removed all rubbish. I’m concerned we’re going to pay out more to dispute this than to just return the deposit.

Thoughts?

OP posts:
Toooldforthis36 · 14/07/2024 18:24

Sounds like all of that is reasonable wear and tear. Refund the lot.

Inyournewdress · 14/07/2024 18:26

It seems that your DH doesn’t really understand what a deposit is for.

Mugcake · 14/07/2024 18:27

Yeah your DP is unreasonable, we had a LL try and do this to us so they could redecorate the flat after doing nothing for years. They tried to take £800 and we disputed it, in the end we ended up paying £70 to clean the oven 🙄 but this was a concession on our part as it had taken so long and we needed our deposit back. You'll likely find yourself in the same position if you don't return it.

rwalker · 14/07/2024 18:27

The chance of his reasons holding up when the tenants dispute it are slim

So best save yourself grief and return in full

SadMama87 · 14/07/2024 18:29

WimbyAce · 14/07/2024 18:17

If anything it sounds like you owe them money not the other way around! It would be embarrassing to make any kind of deductions. Not sure where he's got his ideas from?!

Exactly. Last time I rented a place I made improvements (laid beautiful tile that looked like hardwood, updated lighting fixtures, painted before leaving, etc) all approved by my landlords and the land lady gave me my security deposit PLUS sent a thank you card and a check for additional hundreds of dollars (American).

Flossflower · 14/07/2024 18:30

Really you have absolutely no idea how lucky you have been with your tenants. It is not their job to replace carpets. It’s is yours. Not only should you give the full deposit back, you should think about giving something extra on top. Do you want to be horrible people?

ARichtGoodDram · 14/07/2024 18:31

dieselKiller · 14/07/2024 18:19

Shouldn’t the purchaser deal with the eviction for the compulsory purchase?

No, I have to deal with my tenants and then go through a process to claim some of the costs back (with them quibbling every single penny).

DottieMoon · 14/07/2024 18:34

Under these circumstances I think your husband would be outrageous to withhold any of the deposit. Disgraceful!

141mum · 14/07/2024 18:35

No wonder landlords get bad names !!!
tell him he is out of order, give them Their money back

Upallnight2 · 14/07/2024 18:37

Return it in full!

That's normal wear and tear, you have to expect to redecorate and replace carpets after 13 years for God's sake!

dieselKiller · 14/07/2024 18:37

ARichtGoodDram · 14/07/2024 18:31

No, I have to deal with my tenants and then go through a process to claim some of the costs back (with them quibbling every single penny).

That sounds annoying. I don’t want to derail this thread, so I won’t ask all the questions I have, but have you written about this experience anywhere?

ScribblingPixie · 14/07/2024 18:43

Give back the full deposit absolutely definitely. As a landlord myself, I am absolutely cringing at your husband's attitude, and the thought of how insulted your tenants would be if you withheld any of their deposit.

CoastalCalm · 14/07/2024 18:43

If my husband was like this I’d have the ick , how greedy !

SlightlygrumpyBettyswaitress · 14/07/2024 18:49

Good God.
Add up the rent they have paid for 13 years. Work out the % that the deposit represents. 0.5%?

Moulook31 · 14/07/2024 18:51

This is all wear and tear. You have had good tenants for a long time. They should be given their deposit back.

oldmanandtheangel · 14/07/2024 18:51

I wouldn't want to be married to your DP :(

Isthiscorrect · 14/07/2024 18:53

Oh your husband needs to give the money back. He's had plenty of money out of the rental. He's got an appreciating asset. This is all general wear and tear. He's being an absolute arse over approx £1pw. Tell him to get a grip.

RedPepperGreenStepper · 14/07/2024 18:54

I haven’t read the rest of the thread yet, but I did send the link to DH, who has now agreed to refund the deposit in full. Albeit he doesn’t “see what the fuss is about”.

To those criticising us for serving S21 after the tenants had a baby; to clarify, we did not know about the baby until AFTER the S21 had been served. We do not have much contact with our tenants as we live so far away. We did give them plenty of time to find somewhere and would never have pushed it if they had needed more time. They went willingly as they had also been considering that they needed a larger place.

We are also not replacing the tenants. The family member is moving in very temporarily whilst his own home is renovated. Weeks not months, the house will be marketed quickly.

I wholeheartedly agree that DH is being a prize pig. I posted because I could not understand his motives and the responses prove he’s being unfair and mean.

The tenants will be refunded their deposit and rightly so.

OP posts:
MrsRobinsonsHandprints · 14/07/2024 18:56

MrsRobinsonsHandprints · 14/07/2024 16:53

I don't often say this and it is worth a ban, your 'DH' is an absolute cunt.

I guess I didn't get banned as even MN admin thinks your DH is a cunt

MrsRobinsonsHandprints · 14/07/2024 18:57

Sense will out. Glad to read your update op

Obeseandashamed · 14/07/2024 18:57

RedPepperGreenStepper · 14/07/2024 18:54

I haven’t read the rest of the thread yet, but I did send the link to DH, who has now agreed to refund the deposit in full. Albeit he doesn’t “see what the fuss is about”.

To those criticising us for serving S21 after the tenants had a baby; to clarify, we did not know about the baby until AFTER the S21 had been served. We do not have much contact with our tenants as we live so far away. We did give them plenty of time to find somewhere and would never have pushed it if they had needed more time. They went willingly as they had also been considering that they needed a larger place.

We are also not replacing the tenants. The family member is moving in very temporarily whilst his own home is renovated. Weeks not months, the house will be marketed quickly.

I wholeheartedly agree that DH is being a prize pig. I posted because I could not understand his motives and the responses prove he’s being unfair and mean.

The tenants will be refunded their deposit and rightly so.

This is great to hear! FWIW I don't think you were wrong to serve s.21... sounds like it's been a great arrangement for both you and them for a long while. Good luck to both of you for the future 🥰

cestlavielife · 14/07/2024 19:00

It's justc709.
Give it back
They looked after the house
And suddenly forced out afterx13 years
Wear and tear you cannot deduct

Waffle78 · 14/07/2024 19:00

It sounds like they left the house in better condition than when they moved in. Replacing a fence is quite a big expense for a rental property that should really have been done by the landlord.

thecatneuterer · 14/07/2024 19:09

TerfTalking · 14/07/2024 18:23

To
the OPs DH who is likely reading this now, 💯 of contributors to this thread say you should give the deposit back and about 75% also think you’re a greedy twat 😄 - I agree.

No. About 75 per cent have said they think he's a greedy twat. The remainder are just thinking it.

Waitformetoarrive · 14/07/2024 19:10

RedPepperGreenStepper · 14/07/2024 18:54

I haven’t read the rest of the thread yet, but I did send the link to DH, who has now agreed to refund the deposit in full. Albeit he doesn’t “see what the fuss is about”.

To those criticising us for serving S21 after the tenants had a baby; to clarify, we did not know about the baby until AFTER the S21 had been served. We do not have much contact with our tenants as we live so far away. We did give them plenty of time to find somewhere and would never have pushed it if they had needed more time. They went willingly as they had also been considering that they needed a larger place.

We are also not replacing the tenants. The family member is moving in very temporarily whilst his own home is renovated. Weeks not months, the house will be marketed quickly.

I wholeheartedly agree that DH is being a prize pig. I posted because I could not understand his motives and the responses prove he’s being unfair and mean.

The tenants will be refunded their deposit and rightly so.

“he doesn’t “see what the fuss is about” - well he wouldn’t would he as he is a massive greedy twat!