Hi all- sorry if this is in the wrong section but I can not find an appropriate topic genre for my question. This will be long just to give people some context on the situation.
I am currently living in a self contained hostel with my son. i am in a london borough and can not afford to privately rent, otherwise trust me i would. I am currently bidding and have been told I have high priority, as i suffer with a brain tumour, and this hostel can not be adapted to everyday needs. Because of this, i usually have to travel around 30 minutes to my mums to get support with looking after my son when i’m not feeling great. I am more at my mums than i am at home, for a majority of reasons:
- My brain tumour gives me constant migraines. Because i basically live in a kitchen, cooking food can be quite exhausting. Smells can trigger my migraines off, and obviously, i’m not able to leave the room and go somewhere else in order to not get a migraine.
- My migraines can make me feel light headed in the heat or in the shower, which is why I need a bath. In my old property, the shower was big enough for me to just sit on the floor and wash (this shower couldn’t be adapted so i had to make do)
- The walls here are extremely thin. To the point i can hear people’s conversations from outside my room.
- I am not allowed any visitors due to vulnerable people in the room. My mum has never been here, hence why i have to go to her house for help.
Because of all of this, my PIP money mostly has to go on travelling back and forth to my mums ever single week.
I had these new neighbours opposite me move in with 2 young children and her boyfriend. since moving in, she has been a complete nightmare.
she shouts and screams constantly at her children- and i barely hear anyone else but her. they also smoke weed and it comes into my room all the time, which if you haven’t guessed by now, triggers my migraines. i have tried to speak to them, but they have told me they don’t smoke weed- please believe me that they 100% do. i have also tried knocking on their door to ask them to be quiet, and they didn’t answer the door to me.
i have tried to report this constantly and haven’t seemed to be getting anywhere. on days where i feel ok to go home, i’m just bombarded with this woman screaming at everyone in her room until she goes to sleep. this might sound silly, but it gives me a lot of anxiety about going home from my mums and i dread coming back here.
After recording the screaming i told the hostel manager and she basically just said i can move your room to somewhere else, which i agreed to, then she backtracked and told me to wait it out and see if there’s any chance of them being quiet. surprise surprise- no change.
the people who lived in her room before had 2 children and there was no where near the same amount of noise. my next door neighbour also has children and again, nobody makes as much noise as she does.
i don’t really know what i can do. i just need some advice on who exactly i can talk to about this, i think it’s really affected my health and definitely has made me more anxious. i literally jump every time she shouts and my 1 year old cries every time.
the fact it’s not being taken so seriously is making me feel like i’m being a karen but honestly it’s not nice to be dealing with. i get everyone is in a crap situation but the least they can do is be considerate to others like everyone else seems to
please any advice at all will be appreciated.