@Lm1981 Regarding the houses it depends on your landlord as my council outsourced the building of new housing to housing associations. In general housing association homes are usually new builds, so therefore have a much better build quality but can be smaller. Older council built houses are bigger but the upkeep of these properties has not been kept up with so they have numerous problems, which you can wait ages for a fix and the fix may not be to a standard you find acceptable but you have no say.
There is a criteria to get onto the housing waiting list and a lot of working people/families are on the list as rental/house prices have increased beyond average families income. Wait times are horrendous, 1-2 beds up to 4 years, 3 bed up to 10 years and anything bigger, no chance.
There is not enough temporary housing in my borough and you could be placed anywhere they find a bed for you. This can be out of borough and very far away from support networks, jobs, schools. Very little Council can do but if you refuse to go, the council will declare that you have made yourself intentionally homeless and will remove you from the list.
In the 80s/90s you had 7 refusals and housing transfers went through relatively quickly. Now you get one offer and highly unlikely that you can swap your properly.
Despite all this it is still worthwhile waiting to see if you can get a social housing tenancy. The security of a long term affordable rent, when you can only be evicted for non payment of rent or ASB is something many people are prepared to deal with the hell of temporary houses for. I believe there are just over 7000 households on the waiting list.