What’s the point of feedback on viewings?

[nightnightcircus]

We’re first time sellers and our first viewings are today. The estate agency mentioned getting us feedback after and I’m wondering what on earth the point is? I didn’t understand this as a first time buyer and I don’t understand it now!

As a buyer, my feedback was either “I don’t want to buy your house for reasons you can’t change” or “I want to buy your house and I’m offering £XXX.” We almost never gave the real reasons, as they were things like “I didn’t realise how much I’d hate a front door that opens straight into the kitchen until I saw yours” or “You should have left the kitchen and bathroom instead of fitting brand new ones in hideous colours” and why would anyone find that helpful?

As a seller, I’m not interested in the kind of pointless feedback people mention a lot on here eg to do with structure, location. I just want to know if they want to buy it or not! If they don’t, it’s unlikely to be because of anything we can change.

I suppose the only useful feedback might be if they think it’s overpriced, but we’ve priced it very sensibly for the current market.

What am I missing here?

When I sold my last house and after ridiculous feedback I said I didn't want anymore. Someone telling them that their house is nicer, it's not a 4 bed (it was listed as 3), the garden was too small, there was no loft room, there was no side access and they could get a bigger house for less in a less desirable part of town. How does this help me?

And the one viewer who was genuinely interested I had to get them to chase him.

With my most favourite house the feedback was it was too small (it was a 2 bed terrace, of course it's wasn't big).

All a waste of air.

I have felt deceived by multiple properties whilst looking as a buyer. Photos make rooms appear larger, some rooms not added to the photo list (this pisses me off a lot). Fir example, Dexters EAs dont ever add bathroom photos. After a few viewings with them, we were put pff seeing any properties they were taking care of because the EA would say stupid things like “the vendor has recarpeted the property” like it’s a positive thing, only to see that it’s carpet in the bathroom and whole kitchen too 🤮 So my feedback is the vendor and EA are gross and probably hiding something. Who carpets bathrooms by choice these days?! What insane EA thinks this is a positive?!

I also felt deceived, or maybe more frustrated, and quickly learned to look at room dimensions and then picture that In terms of my own rooms to show the scale before deciding to view. Always checked street view, and also came to realise a lot of the pics made houses look in good condition, when actually the condition was quite poor, ie dirty scuffed walls not been painted for a least a decade stuff. Which is fine, but the pics are deceiving. They also stretch them to pretend they are much bigger than they are.

i genuinely think some people see these altered images and think wow my house looks great. Not realising when folks walk in the door and see the reality it’s a huge disappointment.

good pics is one thing, but stretching and enhancing to such a level it looks like it’s much bigger and in way better condition than it is, is just ridiculous.