Why do EA send agents to do show rounds, who have never seen house?

[GoingDownLikeBHS]

... and who have little or no information about the house? They seem to gather next to nothing from discussions/when they do the photos, then send an agent who is going to have to answer "don't know" to every question. I'm just getting the house ready for some viewings this afternoon, spoke to a young lady who is apparently doing the show rounds and she clearly had no clue about the place. Is this something all agents do and you have to suck it up, or is it something I should have prevented in the first place? Or is it actually good practice and I'm missing something? This is our 3rd agent, been on/off market for nearly a year now :(

What are other vendors' experiences?

fwiw it’s the surveyors report that anyone would use for negotiation. Not an epc.

I never look at the EPC but I'm not into new builds or estate houses so I just expect it to be bad. As above you look at the state of the windows and judge what insulation you need etc as you walk around.

My house is on the market and the estate agents didn't even offer to do the viewings. I've been doing them all, show them round, point out stuff of note, then leave them at the top of the house to wander back down themselves (and find the hidden gremlins no doubt), then answer their questions when they're back downstairs. I like the fact you can figure out who's a tyre kicker and who's keen. I'd have been equally happy to let an estate agent do it, though. I don't think I care either way when viewing houses myself.

You may be right @Alphabet1spaghetti2 that most people don’t take the EPC that seriously.

I just know that personally I always worry about how easy a property will be to sell even as I’m buying it. Could be that most people don’t think that way.

We once owned a property that took months to sell because it was niche - that may explain it if I’m more worried about selling than most buyers.

Different staff on a Saturday I'd say

@Twiglets1 thats a shame I bet it was gorgeous - niche houses are so much nicer than the mass produced egg boxes - I am not a chicken!
fwiw I don’t think I know anyone who took the epc of the house they bought into consideration at all - it was just another piece of paper to say yes we’ve received it. I know my Dh hasn’t read any of the paperwork bar the deeds for this house as we were able to research it all on line or by viewing prior to making an offer, by that I mean environmental reports, flooding, coal mine sites and shafts, radon reports and asbestos probabilities, planning both historic and future, mains services, crime stats, local house sales, date of windows/doors being installed etc etc etc.

Thanks @Alphabet1spaghetti2 it was gorgeous imo it was a converted stable amongst many roads of Victorian houses though so stood out as rather unusual! Got a decent price for it in the end from someone who fell in love with it as we had done a few years earlier. But the experience of having many viewings no offers has made me a bit reluctant to buy anything at all risky going forward.

@Twiglets1 noooo it has to have a personality, a character for me. Fingers crossed we are going to view one I’ve already christened the chocolate box house - as it looks like something I would see on an old Victorian chocolate box!
Admittedly I do view with my head and a Scrooge like heart. But all things being ok, it comes down to wether it makes me tingle inside.

House sounds lovely - hope the viewing goes well

I far prefer vendor viewings anyway. Things I have learned through some of these: the former village pub LL murdered his gf, an entire gable wall had to be removed and rebuilt on a 30 yo house (just after it was finished!), the next door neighbour but one beats his wife up, which walls can easily be moved and which cannot, that the builder of the entire estate still lives in the house opposite, that although the internet is bad the pub supplies better internet to the village.

It's only by having a really good chinwag that you get a good sense of the house and the area.

I don't mind asking for a second walk around alone so we have time to take it in without being distracted.