Hi, i am hoping someone might be able
to help. Sorry this is going to be long.
I moved into a new build house in Feb 2023, the house was completed in Sept 2022. We get two year warranty with the building company who are well known in our area from the date we moved in so nearly a year into it.
Everything has been great with the house, any snagging issues were quickly resolved however we have an issue with our garden and not sure if this would be covered under the warranty aspect.
We very quickly noticed that our garden was always wet, even in the summer, it wasn’t as dry as you would expect it. Come Nov & Dec and our garden is now like a bog. The grass has started to die the whole way round the edges and some of it is now just mud. We have also noticed these black bugs on our patio after its been raining, my brother has advised they are leatherjackets and they would be eating the grass (he had the same issue with a new build but built by another company).
We emailed before Christmas to ask them to come see it but yet to hear back from them about it however over Christmas, my husband noticed these black spots on the mud, even where there is still grass.
My question is would you expect the builders to rectify it? They are quite a big company with at least 4/5 building developments going on within our area. We seem to be the only ones around this estate with the issue.
Any advice welcome as couldn’t see anything online when we tried to search it.
Thank you.