Hello all, new one here.
Just finished having the bathroom done.
He did not communicate much during the job and we were billed more than we anticipated. It turns out he did not have the right tile cutter and so looked into hiring one, it was £300 to hire. He said that he decided to buy one himself (a tool he will no doubt use again) and he decided to bill clients the hire rate for its use. For example, he paid £1000 and he has charged us £300 for tile cutter hire.
We have no problem paying for materials. We have no problem paying rental fees if equipment needs hiring as long as it is communicated and it is returned to hire company.
We do have a slight issue with builder buying new tools and charging his customers the hire rate, especially with no communication beforehand.
Technically we own part of his new tool. How many customers is he going to bill a "hire fee". We would have liked this communicated and we would have perhaps negotiated to pay a lower hire fee since he is keeping the tool.
I work in advertising and I buy equipment for my work and pay subscriptions. I don't charge my clients rental fees for equipment I buy instead if hiring.
What do you think?
Thanks