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Painter used wrong colour and I hate it - help

53 replies

SamPoodle123 · 07/12/2023 23:31

I tried to wait and see, but I really hate the colour and its bothering me. I told the painter what colours we wanted, as we wanted to keep the same, just have the house repainted. The bedrooms are okay, but the living room and hallways are not the right colour. It now has a blue tint to it and when they first started doing it I kept saying I do not think its the right colour, but they kept insisting. He said at the beginning he uses a certain paint company and they can match it so its the same. I naively trusted this. Stupid me. I should have questioned it more and stood up for myself when I saw him do the first section of the hall way. I did voice my concerns, but the painter kept saying its the same colour as it used to be, and that the old colour just faded and that it would look different in living room because of the higher ceilings.....well nope it does not and still looks too blue. I now searched my old colour online and can see its clearly not the correct colour being used. The blue tint is the ones that were used in the bedrooms.

What can be done about this? I feel like there is no turning back and wish I insisted. The painter tried to insist about the colour for the kitchen, but I put my foot down, as I hated the living room and hall colour. And now when I looked up my old paint colour, I am really annoyed I did not stand up for myself.

I do wonder if the painter should have to repaint, since the colour he used is actually wrong and you can clearly see that when you search the paint colour I wanted for living room. I only agreed to let him use the paint brand he likes because he said they can colour match it. I said I wanted the same colour and its not....

OP posts:
SamPoodle123 · 29/03/2024 21:14

BlueMongoose · 29/03/2024 20:39

It's always worth specifying both brand and name, and number if you have it, as different manufacturers use the same name for different colours.
In Ye Olde Days when very few colours were available, you specified by 'British Standard' number, which was, in theory the same colour from every manufacturer whatever name they used for it, though sometimes names were the same across a lot of brands for the same number. Great system, and some lovely colours (like Moorland, a lovely soft mid-green, and Trafalgar, a lightish navy blue) which you can only get now by special mix- but the likes of Dulux still can mix to BS numbers if you ask and know the number.

Yes, I gave exact details Brand, name and number. So it was painters fault. Not sure exactly what happened. But he repainted no problem. It was a lot of stress for me though worrying about telling him.

OP posts:
BlueMongoose · 30/03/2024 21:57

If he gave his supplier the same details, he may have had Words with them- they should have at least given him the paint free. I had that happen to me- I caught it before I used it because it should have been blue and turned out a dirty pink. The supplier had to take the lot back ( all 15 litres of it, specially mixed).

ByElalatedOP · 14/11/2024 00:15

Decorator used non steamproof paint in bathroom which I paid for. It was unsatisfactory and he has repainted it. Do I have to pay?

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