Hi, really hoping someone can give advice. Half of our roof blew off in a storm, and the insurers appointed a MAIN contractor to fix it, as at the time we could not get anyone out (for months). The main contractor got a roofing subcontractor (based 120 miles away) and secured it, then they replaced it. Almost as soon as it was replaced it started leaking, so they came back out and did remedial works (albeit grumpily as it involved them travelling a fair distance and getting a cherry picker). It then shed a few tiles, more leaks and they came again (still while other works were going on, more grumpiness). Eventually other works (by other subcontractors as internal damage including electrics were caused by the initial storm) were complete and we signed the job off so the main contractor could issue us with a one year guarantee (issued April 2023) for everything including the roof. The roof has recently shed more tiles, and not even in strong wind. My main issue above all is the tiles are dropping from a great height straight onto a busy thoroughfare where people and cars are passing all of the time. It is only good fortune that the last few that went did not seriously injure / kill someone. I have sent an email to the main contractor again asking for remedy, but they are simply not responding. Their treatment of us was very slow and poor throughout the works, as was the insurers, so bad, in fact, that the insurance ombudsman awarded us a penalty payment against the insurer (who should have been managing the main contractor). Where do I go from here? I am desperately worried that more tiles are going to come off and kill someone. This is from a new roof with a one year guarantee. I can't afford just to get another roofer in to laugh at the previous roofers efforts and replace it all again, but I equally cannot stand the thought of someone being injured. What would you do, grateful for any advice. Thank you