We bought a house with a full height, but barely visible crack (I can't actually see it) in the gable end - we had it fully assessed and were quoted £15k to fix it by the Chartered surveyor who did the survey. We have continued to use the chartered surveyor to co-ordinate with specialist builders to get it fixed, but we are 6 months down the line don't seem to be getting anywhere ie no start date, minimal communication. We were given the impression that because its an old house (17th c) this was a specialised job, but I've now had a couple of conversations with other people who have implied that any competent builder could fix this. Thoughts wise MNers?