I would agree with MoveLike. I heard a friend of mine say once. 'well the EA didnt do very much - they just found a buyer'!
Buying and selling houses for some is a national pastime. People think they know how much their own house is worth and often state they sold it very very easily. Tin hat at the ready but I think people dont want to appear silly so they say their house went in a flash and there were multiple offers etc etc.
Not according to Right Move - some houses do stick and when people dont have a compelling reason to move they stay put and make daft statements like we will wait until we get the PRICE WE WANT. Or they state they must get xxx price because the next house requires it as if a complete stranger would take that into account.
There are people who are fibbers and downright liars on both sides. Its hard enough with out people pretending they have a mortgage, will go into rental etc etc.
My view is that once the buyer starts spending some of their own money you know its on track. Not definite but a start. Until then there are such time wasters. There is another thread where someone is complaining that they cannot see a dream house because their own house isnt on the market. Of course they are saying their current house will go quickly should they put in up for sale.....
Dont get me started on the people who wait and think they can second guess the housing market with no experience in doing any such thing.
We sold a few years ago and we had a family of 12 who wanted to see it. Main family, 4 kids and then Granny, MIL etc. I refused. From a security point of view the agent cannot be everywhere and the kids running around and poking the dog (yes we did have that with another viewing) just wasnt worthwhile. I said they could come in groups of 4. Needless to say the EA didnt hear anything back.
I would go for whomever you think is going to sell it for you. I do like local EA's. I think they work harder and the churn of staff is less. But a good branch of a chain is good too. My Father had a rottweiler of an agent for his house which was exactly right for the sale. It was a house in a terrible state but in a very nice part of London. Agent qualified and qualified the viewings and refused the nosey and tyre kickers as he said he just didnt have time to indulge them.