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Moving house and energy bills

8 replies

doobedooboom · 27/08/2022 10:08

Hopefully moving soon - currently with Edf on a fixed rate (fixed years ago very low). What happens when we move does anyone know? Can we switch the new house to EDF at our current rates or their standard variable? Just read a heart stopping comment that no company would do anything other than let you fix with them and the fix quotes I got are terrifying...

OP posts:
doobedooboom · 27/08/2022 10:09

(Have reached out to current energy supplier but they have said it will take a long time to get back to me)

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Hugasauras · 27/08/2022 10:13

Most likely you will go onto the variable rate with the incumbent supplier.

CCSS15 · 27/08/2022 19:12

Weirdly enough I was looking into this last night - also with EDF. Their T&Cs are a bit sketchy but it appears that they are one of several that 'should' let you move across - you have to sign up with the current provider then switch within 30 days

I have messaged them and they said they should but I've been given so much wrong info by them previously that I don't trust them - also stories online where 'this is money' got involved after they refused to transfer someone's rate across www.thisismoney.co.uk/money/bills/article-10812715/Energy-bills-wont-EDF-let-transfer-tariff-new-home.html

doobedooboom · 28/08/2022 17:55

Thank you - will have a look at the link!

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doobedooboom · 28/08/2022 17:57

Very very helpful link thank you so much!

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CCSS15 · 28/08/2022 18:50

doobedooboom · 28/08/2022 17:57

Very very helpful link thank you so much!

You're welcome - let me know your experience when you speak to them. We are hopefully moving start of October and terrified of not being able to transfer the fix

CyrilBasket · 28/08/2022 18:52

I moved recently and I wasn't able to switch. I was told I had to go on a variable rate with the company already supplying the property. We're now stuck with them for the foreseeable.

onemouseplace · 28/08/2022 18:56

I think it depends on the energy company. I had assumed I could take our fix across to our new house with Ovo, but apparently they are one of the companies that the fix goes with the house, not the customer.

I haven’t spoken to them yet, but according to the blurb on their forum if the place you are moving to isn’t already supplied by Ovo, then you are essentially a new account holder so I assume I will lose my loyalty interest rate as well. I’m so hacked off with this as I’ve been an Ovo customer for well over 10 years that I doubt I will ever use them again.

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