We are in the process of buying a new build. Carpets weren't included in the price, but the developer offered to carpet the rooms for £4500 from a choice of one set of samples.
The samples aren't fab. Such a limited choice and really expensive for the quality.
We've asked to use a local company to do the carpets (way more choice an better quality for the money). We've been told this is only possible after completion. Which is obviously the day we move as we're selling our house to fund it. So we move with all our boxes and furniture and then have to carpet.
Is this normal? I'd hoped to have them down between exchange and completion. After all - worst case it's our money that's lost!