As above. Couldn't find a topic suitable enough so labelled it 'property' as I was letting one...
We live(d) in a seaside/holiday town and did seriously plan on letting a property for holiday stays. Set up website, took a booking or two but then it was decided that it wouldn't work out for various reasons so deleted website, cancelled bookings etc and the property was sold last December.
Just received a text message from a guy who was planning on staying in a fortnight's time. He's checking his booking is still OK?
Just quickly looked through the bookings we had and his hasn't been cancelled nor his deposit returned 😨 I must have totally forgot.
In my defence, we moved house January and from then on, without being too outing it's been a shitter of a year with one thing and another including a very poorly DD - long term not just a two week thing; it's still ongoing. However, there is no excuse really other than I forgot. This guy has nowhere to stay in two weeks time and it's totally my fault.
Any ideas what I can say to make it slightly less awful?